Manufacturer: Balsam Hill Category: Christmas Trees Clear all filters (3 of 3 reviews match)
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I thought this was the answer for me.I bought a Frazier fir flip tree. The first one the lights didn't work. I was required to "trouble shoot" with multiple people. Yeah. Tree doesn't work. They were going to send me a new bottom. NO. NO. NO. OK ....DONATE the tree to a non profit and give us a receipt and we will mail you a new tree. The second one was a disaster. Easy to store. After you kill yourself trying to make it go back in the bag. Very...
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I called Balsam Hill, explained the problem and they said it would be a year before I could get a replacement/parts. Well here it is Christmas 2016, the part (replacement branch arrived. The tree was protruding through the box (see pictures). We called customer service again and got the same run around. After 12 emails asking for the same information (from different service reps) I finally got an offer to get my money back. I agreed to the...
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Anonymous

Anonymous Where is pictures of tree andnpart not working?? Slap some lights on it, if its not working..and its still useable...i dont get why peopke buy pre lite trees..because i remem...

This tree arrived and as we were putting it up I kept smelling a moldy -musty smell! After 3 1/2 hours of two adults putting it up and fluffing , I was certain it had been stored in a Damp Warehouse by Balsam Hill. The 2 shipping boxes arrived were filthy w dust. Also after hours of fluffing the tree is skimpy at the center Post no matter how much you fluff. This center Post is really visible and looks cheap. You can see holes all through the...
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Anonymous

Anonymous I bought a tree from HD 2 years ago for $80 and it still looks great. I have never heard of $1600 xmas tree. That is completely ridiculous. Obviously, you made sure that some...

Anonymous

Anonymous The Hobby Lobby tree I replaced with a BH tree was of much higher quality! Not to foget the absurdly high price tag of the cheaply made BH tree!!!