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Ballys

Ballys

www.ballys.com
What is your customer experience with Ballys?

Ballys Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Ballys has 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "I recommend that the top boss take his or her employees and train them better to be kind and answer the phones so people like myself can cancel in a proper time frame".

  • Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.

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David H Rht

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Verified Reviewer
| map-marker Mesquite, Texas

Ballys casino resort took my money and wheni tried to mediately cancel I couldn't because nobody answered the phone

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I live in Shreveport Louisiana and I went to reserve a room for myself and my girlfriend at ballys in Shreveport as I was makining reservations for some stupid reason I was sent to the Dover Bally's unbenonced to me I paid for two nights and only after I paid that's when I noticed the change of venue from Shreveport to dover .I tried unsuccessfully to cancel or get a refund I never got to talk to a live person and was constantly looped back around to the start finally I gave up I just want my money back.

After all that I was able to get a room at Bally's in Shreveport but was so pissed angry that I was not taken care of that I just simply didn't check in at Bally's in Shreveport I would like to get all my money back used my debit card so there is a paper trail can somebody please treat me like a human being and do something about this conundrum wouldn't recommend anyone to bally's casino resort

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User's recommendation: I recommend that the top boss take his or her employees and train them better to be kind and answer the phones so people like myself can cancel in a proper time frame

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