Vivid Seats - Bought tickets, had extra charges and sent tickets for wrong date, Refused to allow return
by PissedConsumer1154238 #1154238
Bought tickets, ViVid Tickets added extra charges and sent tickets for wrong date, Refused to allow return. Many conversations but no results.
Evil company. Will never use again. Warn others against corrupt practices. Hard to get customer to service just computer answering machine with canned questions and answers .Excessive fees that are not noted until after submit button is pressed.
Phone numbers not answered.Emails not responded too. When talking to real customer service personnel they only want to blame you for any problems and they are only middle men making money and have no control over site.
Do not use this service. Ticket master is safer and better.
by PissedConsumer980526 #980526
I have purchased two 112 CAN tickets on ballet "Red Jiselle" which will be in May 2017. The Company "Toronto Theatre" charge my VISA by 347 CAN and will sent me tickets 4 mounth later (the day before the event". I have called them immediatly to cancel this purchasing...
Vivid Seats - Down graded seats and then tried toTell me they upgraded me.
by Aaronc #11479401.4
I recently purchased seats for the Nutcracker at the David Koch theatre, third ring, section a-e. When the tickets arrived they where for the third ring but section AA.
This section is a cheaper section to buy on vivid seats and the theatre itself values them at a discount from what I originally purchased. The service agent said they can upgrade you and this was considered an upgrade although it was a side view and two sections from the middle of the theatre which I purchased. When I explained these tickets were a downgrade she said it was an upgrade and they reserve the right to upgrade. After going around in circles she couldn’t grasp basics of ticket pricing, better seats cost more and she said she was dealing with industry stadards in mind.
She then ended the phone call. Vivid seats are con artists and I would not purchase anything from them again.
by apk1550_48 #11452322.0
False advertising- Do not hold sellers to standards dictated on website and will not issue refunds.Will report to BBB. My tickets were bought in the Christmas Spirit for the Nutcracker Ballet which I had to re-purchase to make it in time at a much higher price. Make...
by PissedConsumer988319 #9883191.3
I purchased two tickets for a ballet in GR Mi. I chose two seats in the center of isle F which were expensive but in the best location. My total purchase was 336.95. At the event I realized that our tickets had a different name with seats that were 4 from the end of...