Balkan Automotive Reviews
1 TOTAL REVIEW
Bad experience getting my car fixed.
In january 2019. I took my Land Rover Lr 3 in for an oil leak, it took them 3 attempts of waiting 4 parts, dropping off the truck, then picking it up & finding out that its still leaking & now the check engine light was mysteriously on even tho it hadnt been on when i 1st took it there. Almost 2 weeks of calling off work & being without a vehicle ! I lost a client due 2 this. 1st they did the valve cover gaskets, then the o2 sensors, then the o ring. The owner ended up having 2 redo everything 2 fix the leak. But the check engine light still was on. Decided 2 give them a 2nd chance b cuz i had ordered 4 brand new tires, plus needed new brakes & needed them on asap. They 4got to order the brakes twice after i reminded them, which caused me 2 have 2 wait an extra week w my 4 new tires sitting in my living room. They dont make appointments, its so unorganized & a big confusing mess of 40 cars jammed into a tiny parking lot ment for 20 cars, the office & garage look like a tornado hit them. College kids who keep beer in a fridge in the front office 4 all the customers 2 see. Was told they "hate working on my type of truck" & didnt even explain y. I got bumped out of my "appointment" once, i was told 2 come back the next day, so i did, and was told a friend of the mechanic needed stuff done 2 his car b4 going on a vacation. So i was told 2 come back another day. They did my tires & brakes, & when i went 2 leave the low tire pressure light was on. The tires were half empty plus the caps werent put on. I also saw black finger prints, hand prints on my doors outside & inside. I saw black greasy foot prints on my floor mat & going up the side of the floor on the carpet. There was even a black foot print on the bumper on the front of my truck ! I went in & complained & the guy said bring it back 2moro & we will fix everything. I needed it 4 work so i filled them w air but i did go back the next day & the owner "tried 2 find" my valve cover caps. He couldnt find them all so i picked up new at autozone. He offered 2 clean the black grease, but i said id do it myself. My truck is white ! Its used but its still in great shape. The check engine light was still on, & it was driving weird, so i decided 2 take it 2 another garage. They checked the brakes & saw that someone has cut the brake sensor wires & had just stuffed them up in the hole w a new piece of electrical tape ! Also the bolts were loose & wiggly on my tires & the water pump was bad & they (Balkan auto) had supposedly looked over my truck & found nothing wrong. I went 2 hav a calm discussion w the owner & all he did was stare at me & he offered 2 fix the brake sensors & clean the black greasy finger prints, but i said no. I tried 2 give him some suggestions & pointed out my concerns, but he just sat there staring at me. I would hav liked an explaination of who did it & y. I dont reccomend anyone go 2 this garage, the prices r very cheap,but they could really hurt someone and its not worth it.
Reason of review
Companies Similar to Balkan Automotive
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
11Thank You for Your Submission
Your comment is successfully posted.