map-marker West Springfield, Massachusetts

They don't stand behind there agreements

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When purchasing an used Kia Soul they agreed to fix the back up camera,which they replaced the camera after multiple runarounds they would not fix the the monitor which was part of the camera due to cost of the the unit .along with misleading an list of options on the vehicle and then just passing it off as an mistake when all there used vehicles were all misleading list of options that they did not have. They would not adjust the price due to the list they said the list of options were what it could have ,they also gave up an stink about giveing an second key because they would have to order it an would cost them money .
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  • Sale staff bounced me all around
Reason of review:
Not as described/ advertised

Preferred solution: Let the company propose a solution

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