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Baldwin-Where is my Door Knob????

Baldwin Hardware--Owned by Black and Decker is a Horrible company to deal with! Ordered an entry *** from them, through Lowes, a month ago. So door *** no tracking number. I called them and was told I would need a case number to find out if my door *** had shipped. So now there is a case number on a door *** I ordered a month ago?? Wtf....a case number when all I wanted to know was if my door *** had been shipped??? Their customer service is the worst I have ever encountered!Lowes has been calling them also and getting nowhere. What a mess...looks like a chargeback is in order.
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#223651 Review #223651 is a subjective opinion of poster.
Dandridge, Tennessee

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