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Balance Pan Asian Grille

Balance Pan Asian Grille

balancegrille.com
What is your customer experience with Balance Pan Asian Grille?

Balance Pan Asian Grille Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

1.0 star rating based on 1 review; consumers are mostly dissatisfied with customer service and high price level, though food is noted as good.

Positive Feedback

Good food is repeatedly mentioned despite other issues.

Negative Feedback / Risk Areas

  • Manager hung up and refused to help after app switched delivery to pickup.
  • Reported worst customer service and refusal to issue refunds.
  • Complaints about Discounts and Special Offers and high price level.

Key Takeaways for Future Customers

  • Check Balance Pan Asian Grille reviews and current customer complaints before ordering.
  • Confirm app delivery status and refund policy in advance due to customer service risks.
  • Expect good food but prepare for high prices and possible service issues.
View full overview ›

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Mandy E Puv
map-marker Almaty, Almaty

Manager at store was a jerk an would not help me

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • Ordered via app; delivery turned into pickup.
  • Manager refused refund and said contact corporate.
  • No food due to app issues; I won't order again.

Ordered in app app ad a delivery an then the ap made it a pick up called store an Manager was a herk wouldn't do anything but tell me to call corporate an make a complaint worst customer service I have ever seen in my life take someone's mo ey an won't refund cause they can't worst customer service ever won't Don't order their food customers don't matter take my money no food due to ap issues order from here EVER AGCrap service never herd of cant help you a vorporate issue when their wrong feom a ManagerAIN!!!

Loss:
$23
Pros:
  • Good food
Cons:
  • Manager needs fired hung up on me

Preferred solution: Full refund

View full review

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