Bakkt
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Bakkt Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Bakkt has 1.9 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Easy investment.
Cons: Support nonexistent.Recent recommendations regarding this business are as follows: "Stay away from this platform .", "I DO NOT recommend", "Don’t do it".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Bakkt has 1.9 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Easy investment.
Cons: Support nonexistent.Recent recommendations regarding this business are as follows: "Stay away from this platform .", "I DO NOT recommend", "Don’t do it".
Most users ask Bakkt for the refund as a solution to their issues.
Review authors value the most Privacy and Data Security and Discounts and Special Offers. Consumers are not pleased with Customer service and Billing Practices. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Withdrawal
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Lynbrook, New York
Withdrawal
User's recommendation: Stay away from this platform .
Torrance, California
Funds
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Doylestown, Pennsylvania
Info please
Doylestown, Pennsylvania
Issue unresolved
A friend sent $100. In the email I received I was instructed to download the Bakkt app to receive the $100.
After downloading the app, I attempted to connect my card so I could transfer from the Bakkt app to my debit card. Nowhere did it say anything about the 2 amounts that were asked to be entered in order to complete the connecting of accounts, nor did it specify type of card required. The result of not being properly educated on this app caused me to be locked out of the Bakkt account. Therefore, never actually receiving sent money.
I have sent pictures of my license front and back and a picture of myself holding them.
Today I was asked for a bank statement. Yet no questions have actually been answered and no problems resolved. This is an unnecessary, ridiculous inconvenience.
And all could have been avoided if clear instructions were provided.
I was locked out of account and told to contact support. It has been almost 7 days and I am still being asked for documents instead of being sent a phone number to call or an alternative option to claim funds.
User's recommendation: I DO NOT recommend
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Walnut Creek, California
Locked out of my account
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Funds disappeared
- Easy investment
- Support nonexistent
Preferred solution: Full refund
User's recommendation: Don’t do it
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