New Reviewer

Unable to redeem for a free product

Update by user Oct 09, 2021

I have had no response from bakers delight.....I feel like I am just another statistic for a company that has no ethics, accountability or compassion for their customers. I have not been back to bakers delight since.

Original review posted by user Sep 09, 2021
No consultation or notification given to some customers in reguarding a change in their loyalty program. Elderly ppl rely on their free product, feeling cheated. Some ppl are not tec confident to use apps nor do they want too, Some knew about the swipe card but didn't know about the one they had was to be cancelled.

User's recommendation: Hopefully they will put up signage in the future.

View full review
ID
#2854461 Review #2854461 is a subjective opinion of poster.
Location
Perth, Western Australia
Pros
  • Products or great
Cons
  • Poor customer consultation
Loss
$7
Preferred solution
Let the company propose a solution
New Reviewer

No notification of change

Unable to redeem product as no notification of change, ppl depend on receiving free product,. Elderly ppl being cheated out of a free product after weeks of collecting stamps to validate. Not communicated about change

User's recommendation: Go back to the store& let them know you have been cheated.

View full review
ID
#2854421 Review #2854421 is a subjective opinion of poster.
Location
Perth, Western Australia

Bakers Delight - Cheese And Bacon Rolls Review from Sydney, New South Wales

I purchased a pkt of cheese and bacon rolls from Bakers Delight in Taree, NSW. I sent a complaint to head office as two of the rolls were only half the size of the others. Paying $6 pkt, I disliked being ripped off. Head office sent me vouchers which I redeemed today. Only to be berated and ridicules by the male owner, Darren. This was done in full view of customers. Darren continued to scream at me, and told me to go away. SHAME.SHAME... SHAME!! If this is the way management treat customers, how do they treat their staff!! GIVE THIS BUSINESS A WIDE BERTH!!!
View full review
ID
#582154 Review #582154 is a subjective opinion of poster.
Location
Sydney, New South Wales
Reason of review
Not as described/ advertised

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article