Baker Creek Heirloom Seeds
Baker Creek Heirloom Seeds Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
3.6 star rating based on 1 review; sentiment is mostly neutral with reports of shipment and service issues in Baker Creek Heirloom Seeds reviews.
Key Takeaways for Future Customers
- Expect a big selection but verify order confirmation and tracking before paying.
- Prepare for limited customer service options and slow or no responses.
Negative Feedback / Risk Areas
- Multiple customer complaints cite unshipped orders and missing deliveries.
- Reports mention fraud charges and difficulties obtaining refunds or billing help.
- Customers note no phone support and poor response to inquiries.
Positive Feedback
Reviewers value the website and turnaround time in past orders and note a medium price level with a big selection of seeds.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
3.6 star rating based on 1 review; sentiment is mostly neutral with reports of shipment and service issues in Baker Creek Heirloom Seeds reviews.
Key Takeaways for Future Customers
- Expect a big selection but verify order confirmation and tracking before paying.
- Prepare for limited customer service options and slow or no responses.
Negative Feedback / Risk Areas
- Multiple customer complaints cite unshipped orders and missing deliveries.
- Reports mention fraud charges and difficulties obtaining refunds or billing help.
- Customers note no phone support and poor response to inquiries.
Positive Feedback
Reviewers value the website and turnaround time in past orders and note a medium price level with a big selection of seeds.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Gasconade, Missouri
Seeds not shipped
Took my $60.00, didn't ship seeds, and will not respond to my numerous emails. They only have a fax number, no phone number. That should tell you something.
- Big selection
- Wont ship
Preferred solution: Deliver product or service ordered
User's recommendation: Shop elsewhere
My catalog order
I don’t like that. I can’t speak to someone there.
It didn’t used to be like that this is the second year. I watered in my catalog.
I don’t see that is coming to me. Can someone please call me and tell me whether it has been ordered?
I ordered my catalog a while ago, but I dont think you got the order. Im checking to see if you have a catalog coming to me.
Catalogs were offered as a pre-order item that would ship in November. They are going out from the printer by bulk mail in the next week.
Madison, Wisconsin
Order placement
- - Customer says they were asked to provide debit details for service.
- - Bank says fraudulent $43 charges from Just Answers; no call occurred.
BEYOND! REALLY!!
PISSED!!! CUSTOMER!!!
1. No idea why shipped gave to pay w DEBIT details to get customer service!!!
INSANE!!!
2. Bank immediately notified me of FRAUDULANT charges from Just Answers for $43!!!
3.
There never was a call made!!!
4. Now I can WASTE bunchs of MY time trying to resolve wo having to cancel my debit card & change all of my countless bill pay accounts to new card number!!!
Please refund $43 IMMEDIATELY!!!
Expect followup!
mary
User's recommendation: Have enjoyed I’m past but recent issues: 1. Not bring to finalize an order AND FRAUDULENT CHARGES while trying to reach customer service!!!
We use a secure payment gateway and never actually receive your full credit card number. Usually, if your card information is compromised, it's been my personal experience that it is not used right away.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: I didn't receive my order
Company fixed the issue and I have been provided with apology. I got my order
It was shipped out on February 28 and still not arrived. I ordered many times from this company and usually takes couple of days.
This is an order number 00683****
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTrying to contact Baker Creek for gift card for xmas
- - Gift card adds $1 to cart; amount can't be modified.
- - No customer service number is available; Baker Creek Seeds call required leaving a message.
Need a gift card. Their web site adds a $1 gift card to cart but there are no options to modify this amt.
No customer service phone.
No ph numbers in Google, the ph number provided by this org went to a recording.
Call to Calif Baker Creek seeds I had to leave a message for. Terrible customer service.
- Non existen customer service
Preferred solution: A gift card for a friend for xmas
When you go to our gift certificate offering, you have to choose which amount you want to send before the system will add it to your cart. If you have trouble, please email us at seeds@***.com
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Kingsville, Texas
Missing order
I would like to Speak with someone about my missing orders. I have placed many orders through this company the orders that I placed in December and February I have not received.
User's recommendation: Look for a company where you can actually speak to a person
We apologize that we are not able to offer phone support at this time, but you can reach out to us by email at seeds@***.com or message us on our social media channels.
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Please email me directly at lisa@***.com as I would like to make sure you received your order.