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Bailey Street Home

Bailey Street Home Reviews

www.baileystreethome.com
What is your customer experience with Bailey Street Home?

Bailey Street Home Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Bailey Street Home has 1.5 star rating from 2 reviews with 100% unfavorable feedback; consumers are mostly dissatisfied.

Positive Feedback

Products are described as visually appealing and the price level is medium.

Negative Feedback / Risk Areas

  • Broken items from poor packaging and defective lights.
  • Refusal to issue refunds or replacements and customers report being blocked.
  • Company allegedly avoids paying return shipping despite advertised free returns.
  • Reports of dishonest posting practices and poor customer service, with complaints on BBB and eBay.

Key Takeaways for Future Customers

  • Check Bailey Street Home reviews and recent customer complaints before buying.
  • Expect possible returns refunds issues and document all communications.
  • Confirm return shipping policy in writing and consider payment protection.
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Media from reviews

Bailey Street Home - I’m out $1200.00
Bailey Street Home - False claims on WebsiteBailey Street Home - False claims on Website - Image 2Bailey Street Home - False claims on Website - Image 3Bailey Street Home - False claims on Website - Image 4
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Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Peachtree City, Georgia

I’m out $1200.00

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AI Highlights
  • - The chandelier arrived broken due to poor packaging.
  • - The company said a replacement was on the way, but I'm blocked from their site and not refunded.
Bailey Street Home - I’m out $1200.00
Contains 1 confidential file for company representatives

I ordered a chandelier and it came broken due to poor packaging. The company told me a replacement was on the way, but now they say Ive been blocked from their website and will not refund me or send a replacement.

User's recommendation: Stay away from this company

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Lynn M Dby

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

They lie to consumers

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AI Highlights
  • - The lights are defective.
  • - Customer service by Jazel G was poor.
  • - They will not pay for returns.
  • - They lied to the BBB and to me.

Defective lights, HORRIBLE customer service (Jazel G),will NOT pay for returns, and lying to the BBB and me!! I left a review on their website over 6 weeks ago-they didnt post it-only good ones! Sneaky business

Loss:
$68

Preferred solution: Refund of $68 shipping An apology No lies!

User's recommendation: DO NOT USE THEM! Lights are pretty but defective

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laynie z

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

False claims on Website

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AI Highlights
  • - Advertises free returns and 100% satisfaction.
  • - Refuses to pay return shipping.
  • - Two pillows with trim came loose; paid $22.18 to return 2 pillow covers.
Bailey Street Home - False claims on Website
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Bailey Street Home - False claims on Website - Image 4
Updated by user Nov 11, 2021

I have filed complaints for false advertising with BBB, FTC and Attorney General of CA. I would never have purchased from this company if they had not confirmed verbally and advertised their "free return policy". I want to be reimbursed for my full return plus the return shipping.

Original review Nov 11, 2021

Company advertises free returns and hassle free, 100% satisfaction guarantee. This is posted and highlighted on home page, on every item page, they confirmed verbally before my purchase and in Google listings.

They refuse to pay return shipping and also complained about returning the items, 2 pillows with trim coming loose. Scammers with complaints on BBB and E-Bay for unethical practices.

Had to pay $22.18 to return 2 pillow covers bc they insist using oversized original box. These people are not honest.

Loss:
$59
Cons:
  • No hassle free returns and no free returns as advertised

Preferred solution: Full refund for returned mdse $37.31 and reimbursement for Fed Ex return of $22.18. $59.49 refund

User's recommendation: Beware of purchasing from this company

View full review

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