Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Peachtree City, Georgia

I’m out $1200.00

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Bailey Street Home - I’m out $1200.00
Bailey Street Home - I’m out $1200.00 - Image 2
I ordered a chandelier and it came broken due to poor packaging. The company told me a replacement was on the way, but now they say Ive been blocked from their website and will not refund me or send a replacement.
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User's recommendation: Stay away from this company

Lynn M Dby

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Verified Reviewer

They lie to consumers

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Defective lights, HORRIBLE customer service (Jazel G),will NOT pay for returns, and lying to the BBB and me!! I left a review on their website over 6 weeks ago-they didnt post it-only good ones! Sneaky business
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Loss:
$68

Preferred solution: Refund of $68 shipping An apology No lies!

User's recommendation: DO NOT USE THEM! Lights are pretty but defective

laynie z

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

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Verified Reviewer

False claims on Website

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Bailey Street Home - False claims on Website
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Bailey Street Home - False claims on Website - Image 3
Bailey Street Home - False claims on Website - Image 4
Updated by user Nov 11, 2021

I have filed complaints for false advertising with BBB, FTC and Attorney General of CA. I would never have purchased from this company if they had not confirmed verbally and advertised their "free return policy". I want to be reimbursed for my full return plus the return shipping.

Original review Nov 11, 2021
Company advertises free returns and hassle free, 100% satisfaction guarantee. This is posted and highlighted on home page, on every item page, they confirmed verbally before my purchase and in Google listings. They refuse to pay return shipping and also complained about returning the items, 2 pillows with trim coming loose. Scammers with complaints on BBB and E-Bay for unethical practices. Had to pay $22.18 to return 2 pillow covers bc they insist using oversized original box. These people are not honest.
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Loss:
$59
Cons:
  • No hassle free returns and no free returns as advertised

Preferred solution: Full refund for returned mdse $37.31 and reimbursement for Fed Ex return of $22.18. $59.49 refund

User's recommendation: Beware of purchasing from this company

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