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False claims on Website

Bailey Street Home - False claims on Website
Bailey Street Home - False claims on Website
Bailey Street Home - False claims on Website
Bailey Street Home - False claims on Website
Update by user Nov 11, 2021

I have filed complaints for false advertising with BBB, FTC and Attorney General of CA. I would never have purchased from this company if they had not confirmed verbally and advertised their "free return policy". I want to be reimbursed for my full return plus the return shipping.

Original review posted by user Nov 11, 2021
Company advertises free returns and hassle free, 100% satisfaction guarantee. This is posted and highlighted on home page, on every item page, they confirmed verbally before my purchase and in Google listings. They refuse to pay return shipping and also complained about returning the items, 2 pillows with trim coming loose. Scammers with complaints on BBB and E-Bay for unethical practices. Had to pay $22.18 to return 2 pillow covers bc they insist using oversized original box. These people are not honest.

User's recommendation: Beware of purchasing from this company.

View full review
ID
#3058736 Review #3058736 is a subjective opinion of poster.
Cons
  • No hassle free returns and no free returns as advertised
Loss
$59
Preferred solution
Full refund for returned mdse $37.31 and reimbursement for Fed Ex return of $22.18. $59.49 refund

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