BAH Logistics
BAH Logistics Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
BAH Logistics has 1.0 star based on 1 customer review. Consumers are mostly dissatisfied and recent recommendations say "Stay far away from this company."
Positive Feedback
The reviewer received a small partial refund and ultimately won a Small Claims Court judgment that resulted in full payment; the carrier that moved the goods was described as reliable.
Negative Feedback / Risk Areas
- Frequent complaints of dishonesty and mismanagement in BAH Logistics reviews and deceptive communication with customers and carriers.
- Poor customer service and failure to coordinate shipments left the customer to manage logistics themselves.
- Issues with refunds and retracted settlement offers; reports of coercive review practices and threats.
- Delayed deliveries and a high price level noted by consumers.
Key Takeaways for Future Customers
- Expect to verify contracts and track shipments independently and review BAH Logistics customer complaints before hiring.
- Document all communications and be prepared to pursue refunds or legal action if needed.
- Consider using a different logistics provider given reported ethical and service issues.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
BAH Logistics has 1.0 star based on 1 customer review. Consumers are mostly dissatisfied and recent recommendations say "Stay far away from this company."
Positive Feedback
The reviewer received a small partial refund and ultimately won a Small Claims Court judgment that resulted in full payment; the carrier that moved the goods was described as reliable.
Negative Feedback / Risk Areas
- Frequent complaints of dishonesty and mismanagement in BAH Logistics reviews and deceptive communication with customers and carriers.
- Poor customer service and failure to coordinate shipments left the customer to manage logistics themselves.
- Issues with refunds and retracted settlement offers; reports of coercive review practices and threats.
- Delayed deliveries and a high price level noted by consumers.
Key Takeaways for Future Customers
- Expect to verify contracts and track shipments independently and review BAH Logistics customer complaints before hiring.
- Document all communications and be prepared to pursue refunds or legal action if needed.
- Consider using a different logistics provider given reported ethical and service issues.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Los Angeles, California
Shocking experience with a company totally lacking in ethics
- - Customer alleges BAH Logistics lied and mismanaged a cross-country move.
- - They sued in Cambridge Small Claims Court and were paid in full.
If I could leave zero stars, I would.
I hired BAH Logistics, LLC to help me move across the country. From the first, they lied and mismanaged the move.
At nearly every point--(1) the pick-up; (2) while my belongings were in transit and (3) when the boxes actually arrived--they were not in touch with the actual shipping company and had no idea where my things were. I had to step in and handle everything myself, even as they lied that they had done so. While BAH partially admitted their lies at first and gave me a very small partial refund, over the course of the month-long SNAFU that followed, they continued to lie to me and also to the shipping company (Rapid Freight, who were wonderful) that actually moved my things. In other words, though they are a logistics company, they did not aid in the logistics of the move at all.
The only service BAH actually provided was sending me a telephone number for the actual freight and shipping company--I had to orchestrate the entirety of the move myself. Additionally, after the boxes arrived ten days after BAH's guaranteed date, BAH lied to Rapid Freight, outrageously telling them I had called the police and a lawyer against Rapid Freight! (Of course I had not.) My attempts to reach a settlement with BAH went nowhere, as they offered a settlement and then retracted their offer--as duplicitous in this as in everything else.
Ultimately I had to sue them in thDe Small Claims Court in Cambridge, Mass. AND I WON.
Case #2452SC000744. Court date was March 11, 2025. I received payment from BAH for the judgement in full.
But unbelievably, when I posted a review of BAH on UShip, where they had taken the job, they responded in part "To clarify, there was no court case involved. The matter was resolved prior to reaching that stage."
That they would continue to lie--the reason I had to sue them in the first place-- is shocking.
BAH cannot be allowed to lie to potential customers like that. The other one-star reviews on that site are equally telling.
I'll also add they tried to bribe me for a 4-star review, which I only found out in the course of the court case was also illegal. And there are reviewers on Google and Yelp who also report that BAH Logistics tried to bribe or coerce them or threatened to withhold refunds if positive reviews were not left. So you cannot know any positive review left for them is a genuine one.
I'd be happy to provide evidence of every bit of what I'm saying here, as I did in court.
I'm sure BAH will respond to this as well with a message full of dishonesty that only further shows their lack of integrity. But the truth is literally public record.
Preferred solution: Take down their lying response saying that there was no court case. What nerve.
User's recommendation: Stay far away from this company.
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