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BAGGU

BAGGU

baggu.com
What is your customer experience with BAGGU?

BAGGU Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • BAGGU has 2.8 star rating based on 5 customer reviews. Consumers are mostly neutral.

  • Rating Distribution
  • Pros: Cute bags.
    Cons: No consideration for unhappy customers, Terrible customer service.

  • Recent recommendations regarding this business are as follows: "I don’t want to bad mouth a company, when maybe there is a miscommunication", "Make sure you order the right number of baggu bags.", "even tho it may be cute, DO NOT BUY! bought one for my birthday and it never came… said it was picked up by an individual? who? because it certainly was NOT ME", "I don't know yet - although I'm always frustrated when I can't easily call a company".

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problem order gift item exchange emails method package service issue
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Isrrael Pqp
map-marker Brockton, Massachusetts

Problem with order

I was not able to connect with customer service because of repeated busy signals. My issue has not been addressed. .

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Nfn Y Ejq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Queens, New York

Missing package

I dont received my baggu bag.my order no is SR 275****.it shows delivered but I didnt received.can you please contact to usps.

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Lila Rhr
map-marker Westminster, California

Problem with exchange

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I returned an item for exchange, but I cannot put in the item I was hoping to receive as my exchange and there is no clear way in the emails sent to me to figure out this process.

I have been waiting for a few weeks now. This was a Christmas gift to my daughter-in-law. We did return the item through the method Baggu gave us.

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User's recommendation: I don’t want to bad mouth a company, when maybe there is a miscommunication

BAGUMA P

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Kampala, Kampala

+256759****27

Please my WhatsApp number for which l will be very thankful to you and next time l will follow your rules

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Anonymous
map-marker Johnson City, Tennessee

Cancel order

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By mistake, I ordered 2 Baggu bags. I called to cancel one of the orders, but the number given for customer service was always busy.

Speaks volumes. The order was never cancelled, and now we will see how the return policy goes ..

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User's recommendation: Make sure you order the right number of baggu bags.

emily b Wyw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Missing package

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I get a notification that my package has been picked up by an individual where as it told me in my receipt it was being shipped and would take 7-10 business days I certainly did not drive up there and pick up my package because it didnt even let me know it was at the post office. I want a new bag or I want a refund please.

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Loss:
$56
Pros:
  • Cute bags
Cons:
  • No consideration for unhappy customers
  • Terrible customer service

Preferred solution: Full refund

User's recommendation: even tho it may be cute, DO NOT BUY!!!! bought one for my birthday and it never came… said it was picked up by an individual??? who??? because it certainly was NOT ME

Janet U Zlv

Provided wrong shipping address

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I hadn't realized I'd order the item as I didn't even put in my credit card information. I'd want to check shipping and address as I'm about to go on a trip and had planned to pay for expedited shipping. And the low rating is mostly based on how hard this form is to complete based on the amount of information I need to proceed.

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Preferred solution: Deliver product or service ordered

User's recommendation: I don't know yet - although I'm always frustrated when I can't easily call a company

karyna g

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Apply my 10% off

hello. so i created an account with Baggy to receive a 10% off for my very first purchase.

the email with the code delayed and so i placed my order wout the coupon.

right as i placed the order i got a coupon saying

ENJOY 10% OFF YOUE FIRST PURCHASE coupon code

WELCOMEVMRHTG92

would you please calculate the 10% off my total purchase and refund that amount? im really bummed that your system didnt send their coupon on time for me to use it

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Loss:
$6

Preferred solution: Price reduction

Dixie Jeu
map-marker Brooklyn, New York

Didn’t get any response

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I order a baggu medium crescent crossbody bag where the asking from my account got deducted but never received any order confirmation. I emailed the baggu customs service and never received any response.

Please give me a heads up and do the needful

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