BAGGU
BAGGU Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
BAGGU has 2.8 star rating based on 5 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Cute bags.
Cons: No consideration for unhappy customers, Terrible customer service.Recent recommendations regarding this business are as follows: "I don’t want to bad mouth a company, when maybe there is a miscommunication", "Make sure you order the right number of baggu bags.", "even tho it may be cute, DO NOT BUY! bought one for my birthday and it never came… said it was picked up by an individual? who? because it certainly was NOT ME", "I don't know yet - although I'm always frustrated when I can't easily call a company".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
BAGGU has 2.8 star rating based on 5 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Cute bags.
Cons: No consideration for unhappy customers, Terrible customer service.Recent recommendations regarding this business are as follows: "I don’t want to bad mouth a company, when maybe there is a miscommunication", "Make sure you order the right number of baggu bags.", "even tho it may be cute, DO NOT BUY! bought one for my birthday and it never came… said it was picked up by an individual? who? because it certainly was NOT ME", "I don't know yet - although I'm always frustrated when I can't easily call a company".
Review authors value the most Diversity of Products or Services and Discounts and Special Offers. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is medium according to consumer reviews.
Brockton, Massachusetts
Problem with order
I was not able to connect with customer service because of repeated busy signals. My issue has not been addressed. .
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Queens, New York
Missing package
I dont received my baggu bag.my order no is SR 275****.it shows delivered but I didnt received.can you please contact to usps.
Westminster, California
Problem with exchange
I returned an item for exchange, but I cannot put in the item I was hoping to receive as my exchange and there is no clear way in the emails sent to me to figure out this process.
I have been waiting for a few weeks now. This was a Christmas gift to my daughter-in-law. We did return the item through the method Baggu gave us.
User's recommendation: I don’t want to bad mouth a company, when maybe there is a miscommunication
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Kampala, Kampala
+256759****27
Please my WhatsApp number for which l will be very thankful to you and next time l will follow your rules
Johnson City, Tennessee
Cancel order
By mistake, I ordered 2 Baggu bags. I called to cancel one of the orders, but the number given for customer service was always busy.
Speaks volumes. The order was never cancelled, and now we will see how the return policy goes ..
User's recommendation: Make sure you order the right number of baggu bags.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMissing package
I get a notification that my package has been picked up by an individual where as it told me in my receipt it was being shipped and would take 7-10 business days I certainly did not drive up there and pick up my package because it didnt even let me know it was at the post office. I want a new bag or I want a refund please.
- Cute bags
- No consideration for unhappy customers
- Terrible customer service
Preferred solution: Full refund
User's recommendation: even tho it may be cute, DO NOT BUY!!!! bought one for my birthday and it never came… said it was picked up by an individual??? who??? because it certainly was NOT ME
Provided wrong shipping address
I hadn't realized I'd order the item as I didn't even put in my credit card information. I'd want to check shipping and address as I'm about to go on a trip and had planned to pay for expedited shipping. And the low rating is mostly based on how hard this form is to complete based on the amount of information I need to proceed.
Preferred solution: Deliver product or service ordered
User's recommendation: I don't know yet - although I'm always frustrated when I can't easily call a company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerApply my 10% off
hello. so i created an account with Baggy to receive a 10% off for my very first purchase.
the email with the code delayed and so i placed my order wout the coupon.
right as i placed the order i got a coupon saying
ENJOY 10% OFF YOUE FIRST PURCHASE coupon code
WELCOMEVMRHTG92
would you please calculate the 10% off my total purchase and refund that amount? im really bummed that your system didnt send their coupon on time for me to use it
Preferred solution: Price reduction
Brooklyn, New York
Didn’t get any response
I order a baggu medium crescent crossbody bag where the asking from my account got deducted but never received any order confirmation. I emailed the baggu customs service and never received any response.
Please give me a heads up and do the needful
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