Anonymous
map-marker Johnson City, Tennessee

Cancel order

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By mistake, I ordered 2 Baggu bags. I called to cancel one of the orders, but the number given for customer service was always busy. Speaks volumes. The order was never cancelled, and now we will see how the return policy goes ..
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User's recommendation: Make sure you order the right number of baggu bags.

BAGUMA P

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Kampala, Kampala

+256759****27

Please my WhatsApp number for which l will be very thankful to you and next time l will follow your rules
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emily b Wyw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Missing package

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I get a notification that my package has been picked up by an individual where as it told me in my receipt it was being shipped and would take 7-10 business days I certainly did not drive up there and pick up my package because it didnt even let me know it was at the post office. I want a new bag or I want a refund please.
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Loss:
$56
Pros:
  • Cute bags
Cons:
  • No consideration for unhappy customers
  • Terrible customer service

Preferred solution: Full refund

User's recommendation: even tho it may be cute, DO NOT BUY!!!! bought one for my birthday and it never came… said it was picked up by an individual??? who??? because it certainly was NOT ME

karyna g

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Verified Reviewer

Apply my 10% off

hello. so i created an account with Baggy to receive a 10% off for my very first purchase. the email with the code delayed and so i placed my order wout the coupon. right as i placed the order i got a coupon saying ENJOY 10% OFF YOUE FIRST PURCHASE coupon code WELCOMEVMRHTG92 would you please calculate the 10% off my total purchase and refund that amount? im really bummed that your system didnt send their coupon on time for me to use it
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Loss:
$6

Preferred solution: Price reduction

Janet U Zlv

Provided wrong shipping address

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I hadn't realized I'd order the item as I didn't even put in my credit card information. I'd want to check shipping and address as I'm about to go on a trip and had planned to pay for expedited shipping. And the low rating is mostly based on how hard this form is to complete based on the amount of information I need to proceed.
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Preferred solution: Deliver product or service ordered

User's recommendation: I don't know yet - although I'm always frustrated when I can't easily call a company

Dixie Jeu
map-marker Brooklyn, New York

Didn’t get any response

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I order a baggu medium crescent crossbody bag where the asking from my account got deducted but never received any order confirmation. I emailed the baggu customs service and never received any response. Please give me a heads up and do the needful
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