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Horrible horrible horrible company! Never in my 40 years in Sarasota have I ever been so upset with a business! Decorator ordered wrong funiture and will not give me a refund! HORRIBLE HORRIBLE company!! PLEASE NEVER spend your money with this store! FRAUD.... They...
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Hoertzjs
Hoertzjs

Baers have reached out to me and I am now satisfied with the very agreeable solution to my furniture order. I think miscommunication was the problem. Please disregard my previ...

1.0
Product
I didn't like
  • Horrrible company
  • Lack of discloser on sight unseen item
  • Zero customer service
#1038671
Purchasef matttess 8 months ago. Suddenly broke down and you fall out of bed. A company called mattress marshall left message. Never callef back,. Awful service!! Still battling this. Never agaiin. Baers bad news!!!!
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Anonymous
David B

Hi, we are sorry to hear that you had an issue, and worst about the delay in repairs. Please contact customer@baers.com with your name and phone number and we will rectify thi...

2.3
#985901
Last December I ordered two mattresses and a dresser with mirror from Baer's in Port Charlotte. The first mattress was delivered, but there was a delay with the second one, and I cancelled it. Because I waited until after the Christmas holidays to follow up on the...
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#977894

Baers Furniture Customer Care Review

Baers Furniture
#908329
Spent close to 40K so far. Have a piece that needs replaced that was delivered. Not getting any action from these people. I am really pissed off
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Short Review for August 01, 2016, Pc_service

Baers Furniture
#892632
2.5
Please make sure your furniture does not break.Bear's only can accomodate you Monday thru Friday 8 to 5.That is if they call you back to schefule or show up to the appointment.
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Baers Furniture Customer Care Review

Baers Furniture
#858847
3.1
Worst customer service.called 5 times nothing.Not impressed
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Other Product Review

Baers Furniture
#747956
They delivered my order but they couldn't put together had to waitfor service to come he had ahard time then sat on it and fell apart had to wait again this has happenedmany times keep being told they would take it and fix it well not a year old looks like *** iwould never recommend this store
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Called Port Charlotte store and was told they had floor model recliner with a couple of scuffs drove 30 minutes to get there only to find out chair was ripped motor did not work and chair had dog hair and stains on it when they flipped it over. Manager could care less...
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1.0
Product
I didn't like
  • Zero customer service
#971791
I spent $3600 Aug 2016. Did not notice bad look of leather on one chair until end of Oct. On nov 8 had leather company look at it. Now Baer's said that's the look of the leather. I am now waiting - after sending photos of it to the Manager - for an outcome. I want to...
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Product
#954296
We had such a bad experience with Baers furniture in charlotte county Florida. This was our first time shopping their and will be our last time. Bought two pieces of one of a kind furniture as a set. One piece came to us so damaged i still dont know how it was...
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1.9
I liked
  • Style of furniture
  • Purchase experience was very good
  • Sales staff
I didn't like
  • Repair department did nothing
#953914
I purchased thousands of dollars worth of furniture for Baer's, my sales lady disappeared after the first delivery. So I went back into the store spoke with manager he gave me a new sales person. She came out to my house in June I ordered a rug and was suppose to...
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kellyl
kellyl

Hi, We are so sorry to hear about this issue with customer service. We would like to help. Please email your customer number and contact information to: klieberman@baers.comTh...

1.0
I didn't like
  • Zero customer service
  • Terrible company to do business with
#930771
I will never again but any furniture from this company. We have order a bedroom set, buffet set , coffee table 2 end tables . We had changed our mind on the coffee table because the height that was too high. So intern we wanted to exchange for another coffee table...
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kellyl
kellyl

Hi, We are so sorry to hear about this issue with customer service. We would like to help. Please email your customer number and contact information to: klieberman@baers.comTh...

1.0
#920645
Five months ago bought living room including a off white coffee table. Started noticing pure white spots appearing on top. Called Baer's, sent a man who took pictures and then did not hear back. Called and they revued pics and said it was oe fault, that we used Windex...
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kellyl
kellyl

Hi, We are so sorry to hear about this issue with the table. We would like to help. Please email your customer number and contact information to: klieberman@baers.comThank you...

After many years of searching for the right dining set we settled on Bernhard. Very pleased with the table and beautiful leather chairs.We rarely used this set because we have another one we use daily next to kitchen. We have probably sat on the chairs only 10 times...
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kellyl
kellyl

Hi, We are so sorry to hear about this issue with the dining room chairs. We would like to help. Please email your customer number and contact information to: klieberman@baers...