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Purchasef matttess 8 months ago. Suddenly broke down and you fall out of bed. A company called mattress marshall left message. Never callef back,. Awful service!! Still battling this. Never agaiin. Baers bad news!!!!
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Anonymous

David B Hi, we are sorry to hear that you had an issue, and worst about the delay in repairs. Please contact customer@baers.com with your name and phone number and we will rectify thi...

2.3
#985901
Last December I ordered two mattresses and a dresser with mirror from Baer's in Port Charlotte. The first mattress was delivered, but there was a delay with the second one, and I cancelled it. Because I waited until after the Christmas holidays to follow up on the expected refund, I was told this would be denied. Apparently there is a 3 day window when you can request a refund for a cancelled order. I also ordered a smaller dresser after...
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Called Port Charlotte store and was told they had floor model recliner with a couple of scuffs drove 30 minutes to get there only to find out chair was ripped motor did not work and chair had dog hair and stains on it when they flipped it over. Manager could care less and then when I asked for card to contact owner they said I had to walk in back and get it while they all sat around up front doing nothing and one salesperson actually said"wow"...
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1.0
I didn't like
  • Customer service
#971791

Baers Furniture Customer Care Review

#908329
Spent close to 40K so far. Have a piece that needs replaced that was delivered. Not getting any action from these people. I am really pissed off
Comment
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Short Review for August 01, 2016, pc_service

#892632
2.5
Please make sure your furniture does not break.Bear's only can accomodate you Monday thru Friday 8 to 5.That is if they call you back to schefule or show up to the appointment.
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Baers Furniture Customer Care Review

#858847
3.1
Worst customer service.called 5 times nothing.Not impressed
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Other product Review

#747956
They delivered my order but they couldn't put together had to waitfor service to come he had ahard time then sat on it and fell apart had to wait again this has happenedmany times keep being told they would take it and fix it well not a year old looks like *** iwould never recommend this store
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I spent $3600 Aug 2016. Did not notice bad look of leather on one chair until end of Oct. On nov 8 had leather company look at it. Now Baer's said that's the look of the leather. I am now waiting - after sending photos of it to the Manager - for an outcome. I want to exchange it for another chair that costs more and I still am waiting for the OK to do. I thought this store would be more on the up and up than Rooms 2 Go. We will see what...
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Product
#954296
We had such a bad experience with Baers furniture in charlotte county Florida. This was our first time shopping their and will be our last time. Bought two pieces of one of a kind furniture as a set. One piece came to us so damaged i still dont know how it was inspected and they thought it was acceptable to deliver. When they moved it from the showroom to warehouse it must have dropped because the whole top and bottom piece was rigged with...
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1.9
I liked
  • Style of furniture
  • Salesman was great
  • Purchase experience was very good
#953914
I purchased thousands of dollars worth of furniture for Baer's, my sales lady disappeared after the first delivery. So I went back into the store spoke with manager he gave me a new sales person. She came out to my house in June I ordered a rug and was suppose to order the rest of my furniture once she sent the info over and I never heard from her again. My rug came in the 3rd wk of June no call, email, text ect... I finally called in...
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kellyl

kellyl Hi,
We are so sorry to hear about this issue with customer service. We would like to help. Please email your customer number and contact information to: klieberman@baers.c...

1.0
I didn't like
  • Terrible company to do business with
  • Customer service
#930771
I will never again but any furniture from this company. We have order a bedroom set, buffet set , coffee table 2 end tables . We had changed our mind on the coffee table because the height that was too high. So intern we wanted to exchange for another coffee table and buy another coffee table and buy and extra end table. So the money difference would've been that we even owed them more money . Just remember now we still have a week to 10 days...
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kellyl

kellyl Hi,
We are so sorry to hear about this issue with customer service. We would like to help. Please email your customer number and contact information to: klieberman@baers.c...

1.0
#920645
Five months ago bought living room including a off white coffee table. Started noticing pure white spots appearing on top. Called Baer's, sent a man who took pictures and then did not hear back. Called and they revued pics and said it was oe fault, that we used Windex all purpose cleaner. They offered to sell us a new top for table. That was final offer from management. Would not buy again or refer anyone to there stores.
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kellyl

kellyl Hi,
We are so sorry to hear about this issue with the table. We would like to help. Please email your customer number and contact information to: klieberman@baers.com
T...

After many years of searching for the right dining set we settled on Bernhard. Very pleased with the table and beautiful leather chairs.We rarely used this set because we have another one we use daily next to kitchen. We have probably sat on the chairs only 10 times when I noticed all the leather peeling on the chairs. It turned out to be bonded leather.We were devastated that they claim to have such high quality products and sell such ***. We...
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kellyl

kellyl Hi,
We are so sorry to hear about this issue with the dining room chairs. We would like to help. Please email your customer number and contact information to: klieberman@b...

Contact Baers Furniture

Headquarters Address:
BAERS FURNITURE
303 E. Altamonte Drive
Altamonte Springs, FL 32701
Phone:
(407) 618-8000
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Bought a natuzzi furniture, when it was delivered the sofa was damage I do not recommend this company, horrible service and they do not want to fix it or replace it, I got this damage at first and they do not found a solution, the worst part is that they fixed with a tape I want my new sofa for the price I paid
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kellyl

kellyl Hi,
We are so sorry to hear about this issue with the sofa. We would like to help. Please email your customer number and contact information to: klieberman@baers.com
Th...

1.2
#897309