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Badlands Ranch

Badlands Ranch

badlandsranch.com
What is your customer experience with Badlands Ranch?

Badlands Ranch Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Badlands Ranch has 1.3 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.

  • 100% of users would likely recommend Badlands Ranch to a friend or colleague.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "Don't buy this product from Badlands online", "Dogs love it", "I would recommend you to anyone that asked me".

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order dog food cup service customer subscription delivery customer service shipping issues
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Michael B Bgw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker San Francisco, California

Shipping issues/subscription cancel issues

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I ordered dog food on November 29 2025 and my Visa card was charged on that date .I was given a Dec. 6 2025 delivery date.

I rec'd an email Dec 1 that the order had been shipped, with a "tracking number". I checked on Dec. 6 it said "out for delivery". It never came that day, or the next 2 days.

I finally called Badlands shipping and they said, whoops, your order never shipped. I've just checked Reddit and the BBB. Apparently many others have had similar shipping issues with Badlands. I went to cancel my subscriptions, under "manage subscriptions" there is NO choice to cancel, only to delay a shipment.

I don't know if these shipping issues and cancel subscription are gross incompetence or if the company relies on a percentage of people giving up or not knowing how to fight back. I certainly hope that Katherine Heigl is not using her TV celebrity and heart-tugging commercials to lure unsuspecting people to purchase a product that never arrives.

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User's recommendation: Don't buy this product from Badlands online

Anonymous
map-marker Vineyard Haven, Massachusetts

Amazon delivery to wrong address

Amazon delivered my order to wrong address.

Also do you have low fat food, my dog has diabetes, and gets pancreatitis with high fats

Sarah Jackson Watkins

248-532-****

Thankd

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User's recommendation: Dogs love it

Anonymous
map-marker Middletown, Ohio

Reduce or delay subscription

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Called with a follow up question about quantity and frequency. Pleasant person that I talked to addresses my questions and gave options. Thnx

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Danel Fon

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Very helpful. Customer Service .

I had not received my order yet, and I could not find information on tracking it. The lady that I spoke with was super helpful, and extremely polite and nice!

She sent me the tracking information, and said to give it a couple of more days as it was supposed to take seven Business days.

So, very satisfied. Just waiting to see if the order does come.

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Anonymous
map-marker Rutland, Vermont

Faulty account setup and Mistake in my order.

I was unable to complete my account...it would not let me set up a password despite trying at least 15 times using the instructions given to me.

When making a call I discovered that the first order I received was short one 24oz bag of Superfood Complete at about $32..

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Joseantonio Sjr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Well I wasn't pissed, I just needed help and was helped by a very nice customer service person.

Simple, I asked for help and got it. Could not ask for.

more.

I love the food. Had to put a hold on my order until my dog is better.

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Anonymous
map-marker Baltimore, Maryland

Our dog died yesterday morning

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Honey Cup had not been sick. Just all of a sudden she started throwing up blood.

She just had her senior check up the first week of November and all her blood work and everything was good. The only medication she had been taking was her heart worm, flea and tick medication. We rushed her to Emergency Hospital.

Fur Babies are just like humans. One minute they are fine and the next minute they are with God.

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User's recommendation: I would recommend you to anyone that asked me

Anonymous
map-marker Supply, North Carolina

I received super 20 what is considered a scoop

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Ask about how much product to use didn't realize there was a little cup in product to use for measuring

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