Valiant V

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 Verified Reviewer | map-marker Lyon, Auvergne Rhône-Alpes
#5128132 
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Promised to replace rancid product, then ignored

1.0
Badia Spices - Promised to replace rancid product, then ignored
I bought ground flax seed. It was rancid (smelt like paint thinner) The best by date was 2027, which should have been a warning. There is no way flax see will stay fresh in a semi transparent jar for several years. When I emailed Badia they promise to replace the jar. They didn't and now ignore follow up requests.
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Loss:
$5
Cons:
  • Rancid product
  • Too long best buy date so shop refused refund

Preferred solution: Full refund

User's recommendation: Do not buy Badia. Best by dates are ridiculous.

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Helpful
Rose B Ubj
#2087302 
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Customer service very rude..stated that I don't have to buy their products

1.0
I noticed the garlic powder and the onion powder both came in 10.5 oz containers. Now they only put 8 oz in the same type container. This is very deceptive practice and they charge more for less products. The cus Ser rep said that people were not buying the 10.5 oz so they put 2.5 oz less and charged more!! Bad business. They think the consumer is too ignorant to noticed and that their product is so superior that we will buy it anyway. Wrong. I will spend my money elsewhere, one reason is bad customer service and I don't like being deceived by using the same container to make me think I'm getting the same as before.
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Preferred solution: Price reduction

User's recommendation: Try buying other manufacturers. I prefer trader Joe's. They are very reasonable and better quality.

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Donald D Uvv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

 Verified Reviewer
#1795933 
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Spices are exenlent

I keep getting bacon bits several times without odering
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Cons:
  • To many

Preferred solution: Let the company propose a solution

Comment
Helpful
1 comment
#1826943

Are you sure they are really bacon bits?

Reply
0 0
Anice Kfh
map-marker Miami, Florida
#456972 
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Salt & Pepper grinders

I normally purchase McCormick's salt & pepper grinders but I thought I would save a little money and but the badia grinders. I purchased two each of the salt and pepper. The grinders are IMPOSSIBLE to turn except in the non grinding backwards mode which obviously is unacceptable because they don't grind that way. They are totally USELESS. When you go to their website a pop up comes on alerting you to the fact that it is an unsecure web site and I' m not willing to put my computer in jeopardy over this complaint. The phone number goes to voice mail and I have never received a return call.
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Loss:
$9
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