Anonymous
map-marker Chicago, Illinois

Missing dress

I think they delivered on another adress, because its not here!! Can yo help me ? I dont know if I put a wrong number or something Thank you
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Cathy H Tjx

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Return

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Badgley Mischka - Return
Badgley Mischka - Return - Image 2
Hi order number 621882 zip code 06902 not allowing me to make a return, I just get a loading symbol and dont go any further need your help with return thank you
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Preferred solution: Full refund

User's recommendation: Quality shoes

Vickie T Vkm

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Verified Reviewer

Trying to get help with broken luggage that has never been used

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Badgley Mischka - Trying to get help with broken luggage that has never been used
Packed brand- new suitcase and started rolling it when I noticed problem with wheel. Completely collapsed from inside. Never attached properly.
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Loss:
$200

Preferred solution: A replacement suitcase This is brand-new. Never used

User's recommendation: Check luggage as soon as you get it

Shonte W Ais

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Verified Reviewer

Defective luggage

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The number doesnt work for customer service email doesnt work no way to use my warranty this is unprofessional. Paid a lot of money for this suitcase set to break on first use
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Loss:
$300
Pros:
  • Beautiful
Cons:
  • Poor quality

Preferred solution: Replace my set it’s under warranty

Mary beth C Ook

Return and question about sale

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Ordered a dress and got 15% off but didnt fit so I ordered a 12 but they werent able to take 15 % off unless they receive the first one back. I needed to order new size because theres only one left.
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Preferred solution: Price reduction

Anonymous
map-marker Philadelphia, Pennsylvania

Defected order

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Their customer service is the worst service Ive ever encountered. Ive sent countless emails, called their number countless times to which people would answer and just hang up. I had one response to my emails that they would send me replacements gems which is ridiculous because I wouldnt be able to fix the show even if they sent me gem! The prongs are broken and I want a refund!
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Anonymous
map-marker Lombard, Illinois

Question on final sale

Yes they sent me a damaged dress and made me pay for its return. Completely unacceptable. I want the fee returned to me.
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