Bad Boy Mowers Reviews
Bad Boy Mowers Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Bad Boy Mowers reviews show a 1.5 star rating from 7 customer reviews, 33% would likely recommend, and overall customer sentiment is mostly dissatisfied.
Key Takeaways for Future Customers
- Expect concerns about warranty support and parts reliability.
- Research dealers locally before purchase and confirm transferability of warranty.
- Price level is reported as high relative to service experience.
Negative Feedback / Risk Areas
- Frequent customer complaints about warranty handling and repairs.
- Poor customer service response, including unanswered calls and slow dealer support.
- Issues reported with parts failing early and problems with exchange, refund, and billing policies.
Positive Feedback
Some owners defend the mower build and performance; dealer experiences vary by location.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Bad Boy Mowers reviews show a 1.5 star rating from 7 customer reviews, 33% would likely recommend, and overall customer sentiment is mostly dissatisfied.
Key Takeaways for Future Customers
- Expect concerns about warranty support and parts reliability.
- Research dealers locally before purchase and confirm transferability of warranty.
- Price level is reported as high relative to service experience.
Negative Feedback / Risk Areas
- Frequent customer complaints about warranty handling and repairs.
- Poor customer service response, including unanswered calls and slow dealer support.
- Issues reported with parts failing early and problems with exchange, refund, and billing policies.
Positive Feedback
Some owners defend the mower build and performance; dealer experiences vary by location.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
New Smyrna Beach, Florida
Warranty issues.
The reviewer tried to contact the company before posting this review.
Need to find out warranty when selling if it can be transferred to a different owner. Only 10 hours on mower. BRV36FX691******** Revolt 36 Kawasaki fx691v 22hp.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Beulah, North Dakota
Warranty
The reviewer tried to contact the company before posting this review.
Bad boy has used some inferior materials in the construction of their zero-turn mowers. Parts fail quickly, and they do not stand behind their mowers.
Preferred solution: Replacement parts at no charge
User's recommendation: Don't purchase a BadBoy
I have called several times and just get hung up on order just sent to a message machine no one has ever tried to call me back, I also tried to get on to the website to ask for help and even leave my
- - Customer service is poor and calls are ignored.
- - The website shows errors with the information entered.
- - The verification code is not sent.
I don't know I'm not happy with you guys you guys ignore my calls you guys website always says something wrong with the information being entered and then you send a verification code that does not send you guys got problems I was so interested in getting a bad boy I don't know what else to say very bad service
User's recommendation: Don't waste your time go somewhere else they're only interested in pushing their tractors and never get any customer service or help
Need part
The reviewer tried to contact the company before posting this review.
You should answer your customer service lines. It's *** when someone calls during your business hours, somebody should be answering the phone, leave a number something buy something else
User's recommendation: Buy something else where you can get a hold of the person you bought it from. Not a runaround
Bellevue, Washington
I wouldn't trust a negative review on a badboy. I work on all machines and I sell BAD BOY
- - The machine is described as superior and great.
- - Dealers are independent business owners; some have shortfalls.
I wouldn't trust a negative review on a badboy. I work on all machines and I sell BAD BOY.
So, no secrets here. It is a superior machine. While we would all like to be represented in a good light. The dealers are independent business owners.
There are some short falls with some dealers. The machine is great. Do some research and talk to people about the dealer in your area. The review is commenting on a simple electrical switch.
Sorry, but this seems a little strange.
Because electrical under warranty beside the starter is a cheap fix. I'm doughting the review is from an owner of a Bad Boy.
Problem with one of the safety switches
The reviewer tried to contact the company before posting this review.
While setting on seat and blades on, with leavers pulled in and pushed either forward or backward, the engine dies. Somewhat intermittent
Broken mower, pitiful warranty department
The reviewer tried to contact the company before posting this review.
- - Belts keep breaking on the Maverick.
- - No help from Bad Boy support.
- - Planning to switch to a Hustler.
Broken belt after broken belt. No help from bad boy.
Just a money pit, bought a maverick for 9 grand new and cant mow grass if if belts break.
Do yourself a favor, save your frustration and purchase a hustler. Thats probably where I am headed
User's recommendation: Don’t buy it
Doylestown, Pennsylvania
One of my spindles have went out on my bad boy. And I just bought it in the middle of May of 2023.
- - The spindle under the left side cover is wobbling.
- - Taking it to A To Z Lawn Mower Repair; they will check it and call for parts under warranty.
The spindles is one underneath the left side cover is wobbling and my brother thinks he thinks the bearing has worn out or the spindle one and I'm taking it to a to z lawn mower repair and they're going to check it out and call y'all for the parts that they need to fix it because it's still under warranty
User's recommendation: Bad boy is a ultimate product I would buy again when needed
Doylestown, Pennsylvania
One of my spindles have went out on my bad boy. And I just bought it in the middle of May of 2023.
One of my spindles has gone out under the left hand cover I think the bearings are wore out and the spindle is wobbling causing it to throw my dried belt
User's recommendation: I would recommend bad boy products to anyone
Motor is dead
The reviewer tried to contact the company before posting this review.
- - Barry Edwards' number goes to voicemail.
- - Issue has lasted days; customer seeks answers.
- - They paid over 3000 for a mower with a dead engine.
I have called repeatedly the number you gave me fir Barry Edwards gotten voicemail with a full mailbox!!This has gone on for days!!
I want to get some answers as i paid over 3000 for a mower that has s dead engine.
Preferred solution: My mower fixed
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerStill missing service manual
The reviewer tried to contact the company before posting this review.
- - No update after 2 months on mower items.
- - Spoke with Bruce at Burn, NY dealership; no reply.
- - Deck adjustment and oil-change intervals not provided.
Call the dealership call bad boys itself about Man you all that was supposed to come with The lawn mower period 2 months later. Still waiting to hear back from anybody.
Talk with Bruce at the dealership In burn, New York and still have not received to adjust the deck when the intervals of oil changes. Nothing. I have a Honda Motor on it. Which they're trying to tell me.
Is such a new option that they don't even have a manual out yet. Sounds like b s to me.
User's recommendation: Don't bye
I don’t have any serial # but I can provide pictures and a bill of sale when I purchased may 15th 2023
The reviewer tried to contact the company before posting this review.
- - My brother passed away and I bought his bad boy mower.
- - I need it transferred to my name; I have a bill of sale from my niece at his estate sale.
My brother passed away recently and I bought his bad boy mower, for legalities I need it transferred in to my name because my ex stole it when he left so all I have is a bill of sale from what I purchased from my niece at his estate sale.
Absolutely refuse to help
The reviewer tried to contact the company before posting this review.
- - Engine on 42-in BadBoy died after season.
- - Blame dirty air filter after service.
- - Less than 2 seasons on a 3400 mower.
- - Want Kohler 19hp motor repair money.
Engine in my 42 inch badboy dead from one season of mowing. Blame on dirty air filter
After a full service at a badboy dealer.less then 2 seasons on a3400 mower
Want me to fight kohler about 19 hp motor
Want a pile of money to repair stupid crazy
For a consumer
User's recommendation: Dont buy youll be hung if they can make it uour problem
Having trouble with vendor who i purchased my mower from its brand new!
The reviewer tried to contact the company before posting this review.
- - Belt keeps coming off after grass catcher install; awaiting pickup.
- - A smaller wheel was installed; the deck alignment seems off.
I had the power grass catcher installed on my mower and the belt keeps coming off. Also one of the wheels on the mowing deck was rubbing against the front tire so to fix that they put a smaller wheel on the mowing deck which is not right!
I am pretty sure the mowing deck is not lined up correctly.
I having been waiting two weeks now for them to pick it up and fix it. Paying $7,000 this should not be happening!
Preferred solution: Fix it and fix it right immediately!
Franklin, Tennessee
Not a good experience with bad boy equipment.
- - -Electric clutch failed under 10 hours; replaced.
- - -Seal on pump or motor failed under 150 hours.
- - -Mower idled 3 weeks; loaner's right wheel bearing failed.
We bought a bad boy mower, last year. The electric clutch fell off in less than 10 hours of operation.
The dealer replaces the clutch. Then the left hydraulic pump or wheel motor seal blows in under 150 hours. Still under warranty. Take mower to the dealer.
Mower sits, untouched, for almost 3 weeks. Finally get a demo,as a loaner. Use the demo for 2 hours. The demo's right front wheels bearing goes bad.
Yep. It's TRUE.
Mow with an attitude. Use bad boy products, you will have one..
User's recommendation: Do not buy bad boy products
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I have been trying for 7 months to resolve an issue and keep getting ignored.. what would you suggest?