Backwater Reptiles
Backwater Reptiles Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Backwater Reptiles has 2.1 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Have had great exsperience before, Non.
Cons: Fake description of item, Fraudulent business, Scammed.Recent recommendations regarding this business are as follows: "Do NOT DO BUSINESS WITH THEM THEY SCAM YOU AND DO NOT MAKE IT RIGHT FOR THE CUSTOMERS WHEN SOMETHING GOES WRONG THEY DONT EVEN TAKE Accountability for any inconvenience at all that occurs to their customers they place blame on everyone else except themselves", "I would like to talk to somone in person", "Dont waste ur money on overnight.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Backwater Reptiles has 2.1 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Have had great exsperience before, Non.
Cons: Fake description of item, Fraudulent business, Scammed.Recent recommendations regarding this business are as follows: "Do NOT DO BUSINESS WITH THEM THEY SCAM YOU AND DO NOT MAKE IT RIGHT FOR THE CUSTOMERS WHEN SOMETHING GOES WRONG THEY DONT EVEN TAKE Accountability for any inconvenience at all that occurs to their customers they place blame on everyone else except themselves", "I would like to talk to somone in person", "Dont waste ur money on overnight.".
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is medium according to consumer reviews.
Media from reviews
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Rocklin, California
For Refund or my replacement tarantula we paid for
I ordered a tarantula that was supposed to be a 2-inch purple pink toe tarantula. When it arrived, it was already one day late.
I opened the box in front of the FedEx driver and it was a small amount of dirt and an extremely tiny spider who was shriveled and dried up and looked like a raisin. The FedEx driver even stated it was dead. This was animal neglect, cruelty, false advertisement, fraudulent and shady business. The business number is always full and not accepting voicemails.
The email they say you can reach them at says 'error not valid' upon sending. We have video footage of the entire ordeal when the package arrived and the dead spider etc. They denied a refund or replacement spider. So we got scammed out of $115.
This was supposed to be our new addition to the family and a Father's Day gift. Extremely HORRIFYING EXPERIENCE!!!
- Non
- Fraudulent business
- Fake description of item
- Scammed
Preferred solution: Full refund
User's recommendation: Do NOT DO BUSINESS WITH THEM THEY SCAM YOU AND DO NOT MAKE IT RIGHT FOR THE CUSTOMERS WHEN SOMETHING GOES WRONG THEY DONT EVEN TAKE Accountability for any inconvenience at all that occurs to their customers they place blame on everyone else except themselves
Reseda, California
They didn’t update there website I purchased 2 leopard tortoises and they don’t have any so I’m looking for a refund
I pd for 2 leopard tortoises which said they were again line and found out you didn't have any so I would like a refund there phone number mailbox is full and there is no way if conyactibg them from email which I feel like they take there time just looking for a refund
User's recommendation: I would like to talk to somone in person
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Rocklin, California
Resolved: You did not have leopard tortoise but did not say it on your website
Company fixed the issue and I have been provided with apology.
I pd for 2 leopard tortoises which said they were again line and found out you didn't have any so I would like a refund
- Have had great exsperience before
- There website is not up to daye made purchase ddies not have
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I have a question about a purcash I am trying to make
I have question about a savanna monitor I can't order it till the 20th of September unless I can pay with check by phone pleas call or email me back soon so I can find out what I can do I have no debit card till then if you don't do check by phone can you hold one for me tried calling for 7 days no one answered and mailbox is full
Preferred solution: To just actually talk to a customer representative
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Winter Haven, Florida
Animal delivery
How are they going to offer overnight but not say anything about their schedule and them being closed saturday and sunday? Beyond pissed that i paid 50 for overnight and still have to wait 4 days. Great way to run a business.
User's recommendation: Dont waste ur money on overnight.
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