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Back2Back Moving and storage

Back2back in California gave my mom an initial quote of $3909. She lived in a small duplex. The day she was to be out of the house they they arrived demanding an additional $5,000 or they wouldn't move her. She was frazzelled and paid the money. They are a terrible company. I believe they take advantage of the elderly. They boasted about free storage and then charged $800 for warehouse handling fees. Please look elsewhere - don't even get a quote - they lie. They are unwilling to negotiate and need to be removed from service. We are waiting to see how the items arrive.
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ID
#127839 Review #127839 is a subjective opinion of poster.
Location
Kansas City, Missouri

Back2Back moving company

I shipped my household goods from California to Hawaii...Don't use them, they delivered my goods late, stole my properties, damaged my goods by throwing it into a container...My items were packed in cardboard boxes with care by mywife, Back2Back held it in storage for three months with fees, when it was time to have our goods shipped they never returned our calls, we had to call numerous times for three months for them to get the shippment out. They took all our personal belongings from the cardboard boxes and threw them into the wood shipping containers. We paid for two containers they three and stuff everything we owned into two containers...Be ready if you use them, I have photos of how my goods arrived once the delivery team opened the containers...what a mess, damaged and many items missing. They are thieves.
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ID
#124081 Review #124081 is a subjective opinion of poster.
Location
Honolulu, Hawaii

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