Back On Track Garage Door Of Minnesota
Back On Track Garage Door Of Minnesota Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Back On Track Garage Door Of Minnesota reviews show a 1.0 star rating from 1 customer; consumers report poor customer service, limited product diversity, and a high price level.
Positive Feedback
No positive aspects were cited in the review; the customer reported unresolved issues with the service and no compensation for poor work.
Negative Feedback / Risk Areas
- Back On Track Garage Door Of Minnesota customer complaints include poor communication and long installation delays.
- Unexpected add-on charges and unclear billing practices were reported.
- Poor workmanship, damage to the new door, missing parts, and unprepared installers.
- Not BBB accredited and apparent installer inexperience.
Key Takeaways for Future Customers
- Consider other garage door installation providers with better reviews before hiring.
- Get written upfront costs and scope to avoid surprise charges.
- Confirm installer qualifications and parts availability to reduce risk of delays.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Back On Track Garage Door Of Minnesota reviews show a 1.0 star rating from 1 customer; consumers report poor customer service, limited product diversity, and a high price level.
Positive Feedback
No positive aspects were cited in the review; the customer reported unresolved issues with the service and no compensation for poor work.
Negative Feedback / Risk Areas
- Back On Track Garage Door Of Minnesota customer complaints include poor communication and long installation delays.
- Unexpected add-on charges and unclear billing practices were reported.
- Poor workmanship, damage to the new door, missing parts, and unprepared installers.
- Not BBB accredited and apparent installer inexperience.
Key Takeaways for Future Customers
- Consider other garage door installation providers with better reviews before hiring.
- Get written upfront costs and scope to avoid surprise charges.
- Confirm installer qualifications and parts availability to reduce risk of delays.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
White Bear Lake, Minnesota
Do not use this vendor. Too many others to choose from with better Customer Service
- Upfront costs were not provided; price later added.
- Promised four-hour install but took seven days.
- Not BBB Accredited; poor work and communication.
Vendor did not provide upfront costs that would be billed.
Gave a price and continued to add-on.
Promised four-hour installation of a new garage door opener install. Failed. Took seven days and escalated to the owner to complete the install --At another charge.
Poor work quality, sloppy installation, and poor communication. Did not come prepared with working tools and parts.
Did not know components were missing for the garage door opener to function correctly.
Believed it was ok to leave with the install rattling and vibrating during use.
Drilled *** and added brackets into our brand new garage door.
Is not BBB Accredited.
First installer did not seem to know what he was doing.
First installer did not know what pricing was being billed and the cost of "necessary" parts.
Did not compensate us for poor quality install and delays.
DO NOT USE THIS VENDOR EVER.
- Service delays
- Overpriced
- Bad quality
Preferred solution: Price reduction
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