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Refuse to take responsibility

I purchased a refurbished apple watch. Their website promised it was "like new" and would function like a new watch. It broke after less than 24 hours of normal use. They refuse to honor their warranty. The customer service department gave me the run around for two weeks. They admitted that their refurbishers use substandard products, but refuse to hold them accountable. NOT DO

User's recommendation: DO NOT BUY ANYTHING FROM BACK MARKET!!!!!

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#2560955 Review #2560955 is a subjective opinion of poster.
  • Stay away
  • Will sell you crap that will break as soon as you get it
Preferred solution
Let the company propose a solution

Don't know why I'm review Back market on pissed consumer but

yeah, only a good experience so far. Nice phone at a nice price. Super funny and friendly people work there too. I reached out to them before purchasing for some product info and they responded to me very quickly with advice and tips.
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#2341426 Review #2341426 is a subjective opinion of poster.
Ridgewood, New York

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