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Back Bay Pest and Mosquito

Back Bay Pest and Mosquito

www.backbaypest.com
What is your customer experience with Back Bay Pest and Mosquito?

Back Bay Pest and Mosquito Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

1.0 star rating based on 1 review; consumers are mostly dissatisfied with Back Bay Pest and Mosquito reviews and the rating distribution is 100% unfavorable. Recent recommendation reads "DON'T…DON'T." Consumers cite poor customer service and high price level.

Key Takeaways for Future Customers

  • Expect reports of unresolved infestations and limited follow-up from technicians.
  • Consider comparing alternatives before committing due to high price level and service concerns.
  • Check Back Bay Pest and Mosquito customer complaints history when researching providers.

Negative Feedback / Risk Areas

  • Failure to inspect traps leading to a rat infestation and property damage.
  • Poor communication, excuses instead of apologies and slow remediation.
  • High cost with perceived low value for services rendered.

Positive Feedback

The owner provided a CGL insurance policy to cover potential restoration costs after damage.

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Media from reviews

Back Bay Pest and Mosquito - Poor Service and Zero Effort
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Poor Service and Zero Effort

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AI Highlights
  • - I used the company for 5 years; then there was a rat infestation.
  • - They did not inform me or check traps, and there was no apology.

I used this company for 5 years and I wound up with a rat infestation in my crawl space. Back Bay never informed me of the condition, probably due to the fact that they never checked the traps they set.

Attached are the pictures of the condition of my crawl space after having a technician service my property three times in a month and a half. I never received an apology. Excuses only. Indicative of the owners character.

He did, however, begrudgingly provide his CGL insurance policy so that I dont have to eat the $20K-$30K restoration after vermin chewed into my HVAC duct.

None of this is embellished whatsoever. See attached.

User's recommendation: “DON’T…DON’T.” -Joe Biden

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