ARVH

Horrible Session

Original review Aug 11, 2021

Very rude & unprofessional, zero customer service skills. She does not communicate unless you contact her multiple times and then she calls it harassment and threatening when you are asking for an updated timeline regarding the status of your photos.

Please do your research and Google her reviews. I have found many dating back to 2011 that echo the same experiences we had in July 2021. Half of our one hour session was spent standing around while she asked questions leaving us with only 3 different poses. She held our photos hostage until we finally had to ask for the unedited ones just to get them back.

Now she has posted edited ones on her Facebook page and I am asking for her to please remove my twins photos from her page. Please invest your money with a reputable photographer.

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Loss:
$250

Preferred solution: Deliver product or service ordered

Conner S Lgi

Rude & Obnoxious

We recently had our pictures taken by Daisy. Shes everything you read about on here.

Most likely one of the worst human beings Ive ever met. She cornered us then unloaded on us for over an hour about her failed marriage. Shes an unloved bipolar crazy-cat-lady renting a basement of a strip mall. She uses this space to trap unsuspecting victims to spill her life-story to.

I feel sorry for anyone whos involved in her life; this lady would be better off on an island without access to food / water. Oh, and her pictures we had to hassle her over a period of 3 weeks to get ; and they were nothing better than what my dog could take with my iPhone 5.

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Loss:
$300

Preferred solution: Apology

2 comments
Guest

If you research her name online you get the clear understanding that she is not mentally stable and likely the reason as to why she got divorced! She is a little nuts!

Guest

She is not a good photographer!

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Anonymous
map-marker Toronto, Ontario

Unprofessional

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Don't use this photographer ... She is very abrasive and rude when you're at her studio.

It took us over a month to get photos of our baby when she said it would be a week and a half.

Doesn't reply to emails, unless you harass her. Her customer service skills are not very good, considering this is her business - you'd think she would put customer service at her number one priority.

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Anonymous
map-marker Gatineau, Quebec

STILL HOLDING OUR PHOTOS HOSTAGE

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We hired Daisy to take photos of our son, was extremely rude and after waiting 3 weeks to receive photos, she demanded that we plaster them all over our social media to advertise for her and when we politely declined (the photos were a surprise for our friends and family and social media kinda spoils that) she demanded that we pay $500 for her to release them. It has been weeks and she still has not given us the photos of our son.

She needs to be put out of business. After coming forward with this, we've learned that so many others were put in the same situation -- it's completely wrong.

She appears to be unstable and can't be reasoned with. Save your money, patience and tears and hire someone else, ANYONE else.

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2 comments
Guest

I can see why her husband divorced her. She is not a good photographer and she has no customer service skills.

Climmie Ezh

My friend was treated very very poorly for simply asking that the photos of her son not be posted online. This woman took it to the next level because of this request and was rude and unprofessional. Do not hire!!!!!

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Anonymous
map-marker Scarborough, Ontario

Awful

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Terrible customer service. Extremely rude

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Reason of review:
Poor customer service
Lynn Sem
map-marker Ottawa, Ontario

Avoid!! She was a no show.

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We booked a newborn session on January 6th at noon. We arrived 15mins beforehand as she requested.

We waited in the truck with our newborn and 7yr old (after driving 45mins to get there) for Daisy to never show up!!

Despite my emails and calls, I have yet to get a response. Needless to say, I’m passing the word out to others to avoid going here!

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Anonymous

Amazing

I have used Daisy for family pictures since 2014. I have never had any issues and love the work that she does. I will continue to use her in the future.

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Reason of review:
Good quality
1 comment
Guest

The owner contacted us and explained she had a family emergency. Because of the inconvenience of our running around, as a result the photographer has given us half off the regular price of the session. Given that we have used BabyandBelly in the past and loved the pictures, we appreciate the offer.

Anonymous

Baby And Belly Photography - Customer Care Review

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Horrible experience at baby and belly photography. We walked into her studio, stood there with babies for 10 minutes before she even told us to come in.

She was completely rude with us and our children while playing completely inappropriate music full of swearing Infront of my 2 year old. When the session was over she just walked away never told us it was over. After 15 minutes of us waiting around for her to come back she walked out of her office and told us to leave very rudely without even explaining the process of how we get our pictures.

The pictures Were late and my 2 year old son hated her and didn't want to be photographed by her. I would never go back to this studio.

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Reason of review:
Poor customer service
Anonymous
map-marker Ottawa, Ontario

Horrible customer service

I thought at first that the negative reviews were exaggerated by customers who were had over the top expectations. But after dealing with Daisy directly, I can confirm that she is in fact very poor at customer service and abrasive towards her clients.

Her photos are amateurish and definitely not professional quality. All her photos look the same and have the same boring theme. No wonder why her rates are the lowest in town.

Avoid at all costs. Spend your hard earned money on a real photographer who cares about their customers.

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Reason of review:
Poor customer service
Anonymous

Avoid at all costs

If bipolar, impatient, skanks are your thing you will love Daisy.

She oozes this persona with perfection. After graduating from a mail order photog school she decided to set up a studio to steal your hard earned money and destroy any hopes of capturing a decent picture of an important moment in your life. She will do all this with a crooked smile of ill will that would make the Grinch jealous.

And lets not forget the terrible soundtrack of *** music she blares to go with her *** talent and her *** personality. Hopefully her "studio" will burn down along with all her equipment and her hands will suffer unrepairable damage so she is unable to practice photography thus saving the world form her garbage work.

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Reason of review:
Bad quality
Anonymous
map-marker Kanata, Ontario

Terrible terrible experience

she was in a bad mood, she had no patient with my kid. she did not make us feel welcome in her studio.

i wouldn't recommend her to anybody. it was that bad!!!! when I ask her what kind of ideas she had for us, she told me that i was suppose to bring my own ideas with me ( she is the photographer after all).

She took for ever to put up her background and then advise me that i only have 10 minutes left to my session. it wasn't a good experience at all and i wouldn't go there anymore.

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Anonymous
map-marker Ottawa, Ontario

Baby and Belly Phototography - Rude, Arrogant, Terrible Experience

We had an awful experience with Daisy at Baby and Belly Photography. When we arrived at the studio she offered us no direction. In fact she didn’t even acknowledge us. My 6-year old daughter was taken aback after she stuck her head into her office to say hello and was fully ignored.

The session itself was poorly run and tense – due mostly to her nasty disposition and thinly veiled aggression. When our young baby wouldn’t cooperate she said the session was over, even though we stood around for 20 minutes at the beginning of our hour doing nothing. This led to an argument where we were told that she couldn’t get photos of high enough quality for her website - so we were done. What should have been a great experience for our family left a horrible taste in our mouth.

After the fact we learned our friends had worked with her and had the same awful experience. I honestly can’t remember dealing with someone in the service industry who is so rude and unprofessional. She is clearly under the impression that her customers are there for her – not the other way around.

And the pictures? They were delivered late and were ok at best. Certainly not worth the money and the negativity.

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Loss:
$175
1 comment
Guest

SO TRUE!!!! Same experience here

Anonymous
map-marker Ottawa, Ontario

Found her rude and short on the phone

Was calling to book a photo session for my little ones and found her to be rude and short with me on the phone. I felt like I was inconveniencing her.

I guess she's too busy to talk to customers. Told me she'd "love to sit and talk to me for 10 minutes but she had customers waiting". "Didn't your mom tell you email was the best way to get a hold of me? Obviously I won't be emailing her.

if you are too busy to answer the phone don't pick it up and be rude to the customer.

I should have known she wasn't interested when she didn't return. My first phone call.

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2 comments
Guest

I totally had the same experience... i feel like a dodged a bullet by stopping there and looking somewhere else for my photos...i could not believe how hard it is to get a hold of her studio.

Guest

Hi there,

I would have loved to chat with you. Unfortunately I had clients waiting and was in between sessions at the time of your call. I answer the phone when I can and try to answer as many questions as possible. Email is still the best way to get in touch with me as I like to have the session dates in writing so there is no miscommunication and because I need your email address for booking. All the best and thank you for your consideration. Take Care!

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ottawainjurylawyer
map-marker Ottawa, Ontario

Baby and Belly Kanata, Ontario

I attended at Baby and Belly Photography today with my family for our first family photo session. We were greeted kindly by Daisy, the owner and professional photographer.

The location was easy to find, very clean and professional. Daisy made us all feel very comfortable and was excellent in all aspects of the service she provides. We would definitely go back. We really enjoyed our time at Baby and Belly Photography.

Her location is 1120 March Road, Kanata, Ontario. Thanks for being great Daisy.

My friends referred me to you and we are very pleased we went to see you. Marc.

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1 comment
Guest

Daisy's photographs were not good. Her attitude was very bad and I will not go again. She has many bad reviews telling of her questionably customer service.

Aviva Xpa
map-marker Ottawa, Ontario

Daisy Ducharme of Baby and Belly Photography - NOT GOOD

We had a bad experience with Daisy Ducharme at Baby and Belly Photography. She was down right rude and unfriendly.

We cannot understand how someone with that approach to customer service is in business. We will never user her services again. She was very stand-offish and did introduce herself while we were standing in her studio. She failed to review how the session would go, did not want our input and seemed very clumsy with her backdrops.

Overall the session was a disaster. She even made some offensive remark (won't get into details) when we indicated the type of photo we would like for our newborn.

Overall, we were very dissappointed. Daisy Ducharme of Baby and Belly Photography is not good at customer service.

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Loss:
$135
21 comments
Guest

We used her last week and will not use her again. Her service is not good. The pictures are okay but her customer services is pathetic and I agree with the other poster that state her customer services is poor.

Guest

We had a bad experience with Daisy Ducharme at Baby and Belly Photography.She was down right rude and unfriendly.

We cannot understand how someone with that approach to customer service is in business. We will never user her services again.

She was very stand-offish and did introduce herself while we were standing in her studio.

She failed to review how the session would go, did not want our input and seemed very clumsy with her backdrops.

Overall the session was a disaster. She even made some offensive remark (won't get into details) when we indicated the type of photo we would like for our newborn.

Overall, we were very dissappointed.Daisy Ducharme of Baby and Belly Photography is not good at customer service.

Guest

I used her services over the Holidays and was very, very dissappointed. Will not use again and will choose a professional photographer, not a ***, for future photo work.

Guest

We used her services and she IS NOT GOOD with people. There are lots of folks doing what she does. Go somewhere else where the experience will be much better.

Guest

Just had a session. Daisy was great.

Professional, friendly and made us laugh. Some people just don't click but her work still looks great.

Guest
reply icon Replying to comment of Guest-800201

You must got her on a good day. Our experience was similar to most posts on this site. I can't believe that my friend recommended her.

Guest

Her service is not good. We will not use here again.

Guest

Her service was not good. We wont use her again.

Guest

We recently had a photo shoot with Daisy and found her a delight to work with. She was casual and easy going and we will use her again.

Guest

She is not a good photographer

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