BaboonToTheMoon
BaboonToTheMoon Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
BaboonToTheMoon has a 1.0 star rating from 1 review with consumers mostly dissatisfied; rating distribution is 100% unfavorable. Pros noted are beautiful colors and cute products while cons cite bad customer service and high prices.
Positive Feedback
Products are praised for their beautiful array of colors and cute design, which some buyers like despite other issues.
Negative Feedback / Risk Areas
- Non-responsive customer service leading to unanswered emails and delays.
- Return and refunds problems requiring intervention from third-party retailers.
- Perceived overpriced items and recurring mentions in BaboonToTheMoon customer complaints.
Key Takeaways for Future Customers
- Check recent BaboonToTheMoon reviews before buying.
- Expect potential delays on returns and refunds and consider buying via a retailer with stronger support.
- Be cautious about price versus service when assessing value.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
BaboonToTheMoon has a 1.0 star rating from 1 review with consumers mostly dissatisfied; rating distribution is 100% unfavorable. Pros noted are beautiful colors and cute products while cons cite bad customer service and high prices.
Positive Feedback
Products are praised for their beautiful array of colors and cute design, which some buyers like despite other issues.
Negative Feedback / Risk Areas
- Non-responsive customer service leading to unanswered emails and delays.
- Return and refunds problems requiring intervention from third-party retailers.
- Perceived overpriced items and recurring mentions in BaboonToTheMoon customer complaints.
Key Takeaways for Future Customers
- Check recent BaboonToTheMoon reviews before buying.
- Expect potential delays on returns and refunds and consider buying via a retailer with stronger support.
- Be cautious about price versus service when assessing value.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Cupertino, California
Bad customer service
- - Return label sent and no reply.
- - Package delayed a day because the warehouse was closed on Monday, and Urban Outfitters had to intervene.
Never responded to emails after sending me the return label. The package got delayed by a day because apparently, their warehouse was closed on a MONDAY.
It was not a holiday, everyone else was working that day except for them.
Must be nice. I emailed them about that delay but they never answered to me. Thought that was weird. Anyway...
My package was eventually delivered the next day on Tuesday, Jan 27.
I never got the email that they received my return.
I waited until last Saturday, Jan 31 when I asked them about my return status. Again no answer. Since I bought it through Urban Outfitters' website (but was shipped via BTTM), I had to get UO's customer service involved to get BTTM to respond to me.
I felt bad for complaining to UO because it wasn't their fault.
And any attempt to do a paypal chargeback would have gone through UO and not BTTM! I hope they answer soon, this is ridiculous!
- Cute products
- Beautiful array of colors
- Overpriced
- Bad customer service
Preferred solution: Full refund
User's recommendation: Beware of their non-responsive CS. Buy at your own risk.
Companies Similar to BaboonToTheMoon
Tumi
“Yeah, I said youre gonna send money to my Cash app that never went through. I dont understand what you...“
Dagne Dover
“Uncooperative Was not helpful with person without printer. Poor customer service. Rushed to complete call“
BEIS
“I still cannot get the help I need and I am not going to sign up for a monthly subscription. I need...“
CALPAK
“While they did eventually end up solving my problem about my missing strap, it did take them 5 days to...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.