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Babo Botanicals

Babo Botanicals Reviews

www.babobotanicals.com
What is your customer experience with Babo Botanicals?

Babo Botanicals Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Babo Botanicals has a 1.4 star rating from 7 reviews, with most consumers dissatisfied and an 86% unfavorable distribution; reviews cite phone numbers disconnected and poor reliability.

Key Takeaways for Future Customers

  • Check Babo Botanicals reviews before buying because many report contact and order issues.
  • Expect difficulty reaching customer service for refunds or order changes, and confirm discount codes at checkout.

Negative Feedback / Risk Areas

  • Repeated Babo Botanicals customer complaints about no response to emails, missing items, and unresponsive phone/chat support.
  • Consumers report trouble obtaining refunds and concerns over product reactions; price level is described as high.

Positive Feedback

Some customers say the products themselves are good when available, though subscription or membership service issues and billing clarity have caused problems.

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complaint expiration jerks bbb date health store sunscreen food contact
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Sharon D Sve

Impossible to get any information from this company

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Tried to chat but no one was available. Tried to call but their system failed. Wanted to purchase now but no one to speak with to know which product is best.

Preferred solution: Product info

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Salli Nmu

You are *** garbage!

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AI Highlights
  • - The sunscreen ruined their skin.
  • - There is no contact number for support.
  • - They'll tell Amazon and a local health-food store not to carry the line.

You have not reached out to me after my complaint of your *** sunscreen that has RUINED my skin because you know your products are trash!!! Theres no contact number either for the same reason. Dont worry, Ill tell Amazon and my nearby health food store to NOT carry your line!!

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Kaelyn Raj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Expiration date

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Im going to issue a complaint with the BBB and Amazon. Total ripe-off company.

Real jerks!!! Stay away!!!

User's recommendation: Don’t waste your time trying to reach these people. The phone numbers they list are bogus. I’m reporting them to the BBB.

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Azael Qrd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No response to my refund request n emails

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AI Highlights
  • - Itching occurred after applying the products.
  • - Emailed a return request; only one reply.
  • - No further response or refund processing.

I had ordered a shampoo n face balm for my daughter from babo botanical website. She developed itching on its application.

I sent an email to Babo botanicals asking for return n explaining what had happened. They just answered one email n after that nothing.this is so unprofessional.

Why do u keep a return policy when u dont respond to emails of customers n process refund. Shameful n disgusting

User's recommendation: Don’t buy babo botanicals products

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Barnett Vpp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Missing item

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AI Highlights
  • - Difficult to contact customer service; phone numbers are disconnected and chat and email don't work.
  • - I was charged for a missing item.

Well there is just no way to get through to anyone if something is missing, or if something is wrong. ( I am missing an item that I was charged for).

There were two phone numbers that are now disconnected. There is also an email which does not seem to work at all. And there is no chat feature that I can find that works. I think its important to have easily accessible Customer Service, in a reputable business, for anyone that purchases their products, not just for people who sign up for the app.

Theres just so many apps I want on the phone I dont like the phone to be overloaded with apps. So while they have nice products,unfortunately they fall far short in the customer service department. Other than that fact, this would have been a great company, but inefficient Customer Service is a very important factor.

So even though the products are good it is very disappointing. This happened one other time also.

User's recommendation: Ask that they improve customer service

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Megan D Ivw

Return/cancel order

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Im trying to get a hold of someone to cancel my recent order. I need someone to contact me asap so that the issue can be resolved

Loss:
$23

Preferred solution: Full refund

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Blaike Edq

Discount didn't go on my order I just ordered.

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AI Highlights
  • - Discount wasn't auto-applied; apply to my recent order.
  • - Code at checkout was unclear; customer will rate service higher if resolved promptly.

I added my email at the beginning of my order when I first logged on to your site. I thought it said my discount would be automatically applied.

I picked my products, paid for them at check out and then logged out.

I then went into my emails to check on other correspondences and saw I had an email from you saying I had to apply a code at check out. This was a surprise to me. Please apply my discount to my order I just placed. It was not clear at all to me that I was supposed to do this.

Thank you.

As far as the survey below, I usually buy your products from a health food store. I love them. They ran out though and so I went directly to your company.

I dont know your company service well enough to rate but I am required to so Im sure my scores will rise to all 5 stars if my issue is resolved promptly. Thank you.

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