Babble
Babble Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Babble reviews show a 1.7 star rating from 4 customer reviews, 75% unfavorable; consumers are mostly dissatisfied. Price level is high and reviewers note a mediocre language program and appalling customer service with reports of unethical auto renewal.
Key Takeaways for Future Customers
- Expect recurring customer complaints about billing and refunds.
- Be cautious with subscriptions and auto renewal practices.
- Reliability and connectivity issues reported for phone service.
Negative Feedback / Risk Areas
- Appalling customer service and long dispute resolution times.
- Unauthorized charges, stealth charges, and billing problems.
- Difficulty obtaining refunds and poor refund handling.
Positive Feedback
Mediocre language program mentioned by some users.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Babble reviews show a 1.7 star rating from 4 customer reviews, 75% unfavorable; consumers are mostly dissatisfied. Price level is high and reviewers note a mediocre language program and appalling customer service with reports of unethical auto renewal.
Key Takeaways for Future Customers
- Expect recurring customer complaints about billing and refunds.
- Be cautious with subscriptions and auto renewal practices.
- Reliability and connectivity issues reported for phone service.
Negative Feedback / Risk Areas
- Appalling customer service and long dispute resolution times.
- Unauthorized charges, stealth charges, and billing problems.
- Difficulty obtaining refunds and poor refund handling.
Positive Feedback
Mediocre language program mentioned by some users.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Appalling Customer Service
- Year-long dispute with Babble over phone faults.
- Attempts to fix were ineffective; they gave up.
- Formal complaint filed; consider other providers.
AVOID LIKE THE PLAGUE.
Ive had a year dispute with Babble over intermittent faults with my phone line. Various attempts to fix this issue have been ineffective, and after a while, they gave up trying.
In October I was told to be patient and that someone would be in touch to assess my claim. Its now May and theyve only gotten in touch to try and charge me for a service that didnt work, even when I had an ongoing dispute for them!
I now have a formal complaint for damages with the Centre for Effective Dispute Resolution, as they still have not resolved my claim.
If youre a business owner, go somewhere else for your phone service.
- Appalling customer service
Preferred solution: Full refund
User's recommendation: AVOID
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAuto renewal
- Charged for auto-renewal after cancellation with no warning.
- Reimbursement offered as a voucher; customer will pursue full reimbursement.
Even though I canceled your program, I got charged for auto-renewal with no advance warning. When I tried to get reimbursement, the only offer of help I received was a voucher.
If I am canceling with no help from customer service, why would I want a voucher? I want to be reimbursed and am going to continue to try all avenues until I get reimbursement.
- Mediocre language program
- Awful customer service and unethical auto renewal
Preferred solution: Full refund
User's recommendation: Stay away. If they don't have enough confidence in their product to reimburse an unhappy customer than there is something wrong
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWorst customer experience possible
- Stealth charges and hidden fees.
- Faulty systems and poor connectivity disrupted service.
- Diabolical customer service harmed my business.
Stealth charges, faulty systems, poor connectivity, diabolical customer service. In all my years of business never have I encountered a company that has offered such an awful customer experience. The negative impact on my business whilst this shambolic telecoms provider was involved has been unpleasant to say the least.
- To many to list
Preferred solution: Contract terminated
User's recommendation: Avoid and source a telecoms provider that don’t lie, don’t add stealth charges, don’t increase your costs significantly without informing you, offer a customer service of any level,Babble really do not.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Cancel account
Charged $37.95 on my credit card in 01/2024 when I had discontinued using Babbel back on 10/2023. I want a refund for charges ($37.95).
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerYou took a payment of over 57 from my account...
- A charge of over 57 was taken from my account this month, despite a prior promise it wouldn't happen again.
- Cancel my subscription and refund ASAP.
You took a payment of over 57 from my account this month You said last month it wouldn't happen again Now I have a big overtake that I can't pay Please refund ASAP!!! MY NAME IS AIYA AJAMI OR MADSEN ! HAVE GONE BACK DO MY MAIDEN NAME PLEASE FIX THIS IT'S DEPLORABLE AND I'LL GO ONLINE AND LET EVERYONE WHAT A SHOWER OF *** YOU REALLY ARE PLEASE CANCEL MY SUBSCRIPTION
Chicago, Illinois
Billing
I want to stop my subscription and receive a refund plz, my password won't let me sign in, I am unable to reach them by phone
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