Resolved
Wael S Nir

Resolved: اشتريت لاب توب اونلاين من بي تك يوم ١٣/٣/٢٠٢٤ ووصل يوم ١٩/٣/٢٠٢٤ و دفعت التمن كاش ووفتحت اللاب توب لقيته النوع مختلف عن اللي طلبته و حجم الهارد 72.6 GB و الهارد اللي موجود علي الموقع 500 GB عملت شكوي

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Updated by user Apr 28, 2024

Company fixed the issue and I have been provided with apology. Complaining through their facebook page

Original review Mar 29, 2024
اشتريت لاب توب اونلاين من بي تك يوم ١٣/٣/٢٠٢٤ ووصل يوم ١٩/٣/٢٠٢٤ و دفعت التمن كاش ووفتحت اللاب توب لقيته النوع مختلف عن اللي طلبته و حجم الهارد 72.6 GB و الهارد اللي موجود علي الموقع 500 GB عملت شكوي بعد ربع ساعة من الاستلام يعني في نفس اليوم و طلبت اني ارجع اللاب توب قالولي خلال ٣ ايام و طلبوا صور علي الواتساب بعتها رجعوا طلبوا نفس الصور علي الايميل بعتها و صعدت الشكوي ٥ مرات كل مرة يقولولي هتتحل خلال ٢٤ ساعة النهاردة عدي ١٠ ايام ولا حياة لمن تنادي لا انصح بالشراء من خلال الموقع
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Loss:
$17070
Cons:
  • Scammers

Preferred solution: Full refund

K A Qur

Lorex Secore upgrade to Lorex Cirrus faulty - No Support

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Everything woekked fine with Lorex Secure App - followed instructions to upgrade to Lorex Cirrus - nor My Lorex 13 Cleint does not work on my PC. Also Cirrus is recording on all my camers's even when I have privacy enabled. Cirrus not pushing any Notifications for motion. Very very Poor Lorex. Please fix and support us. If not, will have to uninstall and return to Cotco and by a different brand.
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Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

Anonymous

Hard chips

B Tech - Hard chips
B Tech - Hard chips - Image 2
Last two bags of Tostitos were very hard as shown on photos. Why? Will they cotinue to be hard going forward? If so, I will change to HEB brand of Tostitos.
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Anonymous

GREAT BELINDA!

I called as I could not imagine going through "two" black ink cartridges since Nov. '17, 2017. Not only was BELINA knowledgeable and CUTE but so very patient with an ole goat of 74 years. Belinda walked me through the reboot process and when that did not work advised my of my guarantee coverage. Bottom line 1ink will replace the cartridges at no cost - I will return them - if in fact they are empty, they will advise me and bill accordingly - which, to me is only fair. Thank You BELINDA and 1ink for extraordinary customer service. You not only saved a customer - you gained one for life of course I am old so it my be short lived - said jokingly.
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Reason of review:
Good customer service
Ruffin Bwp

Last year for my Grasshopper

Updated by user Oct 10, 2017

My mower as had issues with blades just quit working, the dealer hasn't figured what the real problem, except act as though I don't know how to operate the mower, after ten years. I think I found the problem, except the little pressure switch that plugs in to the place it is supposed to go, requires another pressure switch to be removed is too much for me to tackle, and since dealer hasn't been able to resolve problem, I am not going to let them charge me even more money.

Mower works if you reset the height control on it. It has an electric lift for cleaning the blades and adjusting the mower height. I will give the switch to the place I am trading it and let them handle this. The season is almost over.

I can change the oil in the mower, but for working on anything around the motor or under the mower, it is very difficult to get to stuff. John Deer Z series mowers are quite another story.

Original review Sep 26, 2017
I have owned grasshopper mowers since 1990. The the last mower is a 200* 928D. It took the dealer 8 years to figure out the thermostat was bad, when at the end of 8th year it stayed overheated, until the dealer fixed it. I am not sure now, if the dealer just milked me for all it was worth, by putting on a cooler kit, which it didn't need, and kept attempting to repair it, so they could keeping getting money from me. I have quite a few repairs. Mower has close to 700 hours on it. this last time, I was mowing and the blades quit, and I thought the lock down switch was down, as this mower has a tilt up feature, on it. They charged me 125.00 for doing nothing, except locking the switch down. I cannot any longer trust the dealer to do anymore work on it, as if there was really something wrong with the mower, would they rip me off like this time? I have spent 1100 on mower repairs this year, or maybe some of the repairs were just over charges. I am buying a different brand, and from a dealer who is trustworthy.
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Reason of review:
Damaged or defective
Anonymous
map-marker Cairo, Al Qahirah

Problematic deep freezer

I bought a upright Ariston deep freezer on 24/10/2013 no frost with a two years warranty after four month we realized that the deep freezer is not working properly and it doesn't freeze the stuff inside. We called the representative B-Tech and they sent their technician to solve the problem, we found a lot of ice and that stopped the fan and the equipment stopped working ( freezing) we melted the ice with hot air and then the freezer started working. The technician told me that this is something accidental and it will not repeat again but after another five month it happened again and went through the same and they asked me to install an A/C current stabilizer so I had to buy it and connect it. Once again after another five month the deep freezer stopped for the same reason so I had to go to B-Tech and meet with the maintenance manager I did ask him to replaced as it should not make ice as it is no frost he refused and he offered to change the heater I had to accept as I didn't have any option at the time. I asked him to extend the warranty he accepted for another six month to end by 24/4/2016 but on 27/4/2016 I faced the same problem with the deep freezer and I do not have any warranty to fix it. I boutgh this equipment because the trade name of your company but I am sorry that I paid or bought an equipment which does not comply with the company specifications I am sending my complain and looking for your prompt action to replace this deep freezer with another one complying with your specification My name is Moustafa El Sahn (Mobile: +201********)/ my address 108 street 18 area 3 suburb 5 New Cairo /Egypt. Email:Moustafa.elsahn@***.com
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Reason of review:
Warranty issue
Anonymous
map-marker Cairo, Al Qahirah

The most careless organization i'd ever met ( B-TECH)

To whom it may concern; I am Tamer working as a customer care manager in ibn-sina pharma company. I made a sales request almost 2 months ago. I faced a non-accepted performance from your respectable employees in terms of follow up & fulfill customer's need. B-tech investigations done & already received a call from someone called ahmed mounir telling me to go to a specific branch to sign papers. I went & didn't find anything !!!!!. I tried tens of times to reach the sales department with no progress. I called now the hotline where they told me that my request had been rejected without any reasons. I am really facing a very bad and negative experience in terms of the below; 1. I was expecting support from the hotline to solve my case with no progress. They are totally USELESS & don't know anything about customer service basic skills. 2. The sales person lied on me by letting me go to the branch to sign & i didn't find anything there. 3. The hotline hanged up the call with me that reflects a severe bad attitude. You can refer to my calls. 4. As an overall; no follow up; no customer satisfaction, no fulfilling customer request. I just witnessed your company negativity issue. Hopefully to get a feedback Tamer Moustafa Customer care manager 0102104****
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