Renovations?

To start, Great room. The room was very modern with all the amenities, minus the as advertised premium cable channels (which is no big deal considering we came to see Savannah and not the television). Prior to our visit we researched area and found B Historic to have the best rates, which are very reasonable for the season; however, the hotel is undergoing a major renovation and despite being on the 5th floor we are able to hear noise throughout the entire day. Parking is a $12 charge per day. This is not a big surprise having visited many hotels in historic areas where parking is scarce. The hotel itself is sub-par. It is in a semi-good area (in the middle of the historic district). It is about a 15 minute walk to River Street and 5 minute walk to Forseth Park. However, you are on the outskirt of town on a main road. When we arrived - around 12 in the afternoon - the staff let us check in early. They were very nice and courteous. However, the floors of the room appeared dirty and the bathroom was unclean. The experience went downhill from there. The second-shift front desk assistant was very brash and rude. Apart from her duties as the front desk concierge she seemed to not want to be there. With all of the aforementioned comments, I would not stay at B Historic. At least not at this moment. As mentioned, the hotel is undergoing severe renovations and it is not worth the time and premium price point.
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ID
#809824 Review #809824 is a subjective opinion of poster.
Location
Savannah, Georgia
Reason of review
Poor customer service

Banana Bay - Room Booking Review from Fort Lauderdale, Florida

We arrived at 2:30 pm to the resort (we were early) and were told our room was not ready so we waited by the pool. At 3:00 pm we went back to check and we're told "I'm sorry but they triple booked you" "we have 3 people over booked" of course they blamed it on the agency we booked with. Naturally we called the agency who in turn said it was the "resorts fault" nothing was resolved. Luckily (I think) We found a room at Sombrero beach. Initially I wasn't feeling it. It had no beach and the view was not too impressive. However the hotel was accommodating and booked us a king room for 170 Banana Bay was charging 200. Let's see how it goes....
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ID
#617808 Review #617808 is a subjective opinion of poster.
Location
Fort Lauderdale, Florida
Service
B Hotels And Resorts Banana Bay Room Booking
Reason of review
Poor customer service

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Banana Bay Room Booking

Summary

B Hotels & Resorts specializes in self-expression hospitality services. It was founded as The Royal Inn in October 1972. The headquarters is based in Lauderdale, Florida, USA. B Hotels & Resorts includes Banana Bay, Ocean, Resort & Spa, Coco Key, and Hotel 504 properties. They are located in New Orleans, Savannah, Orlando, and Fort Lauderdale. It is possible to arrange corporate meetings, banquets, special events, local attractions, and celebrate B-Day. B Hotels & Resorts has a loyalty program for exclusive guests. There is a team of wedding planners who can help to make special wedding ceremonies. Available payment options are Visa, MasterCard, American Express, Discover, and Diners Club International.

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