Azul Brazilian Airlines Reviews
Buy extra luggage
Horrible, no one answer the phone. I have a simple question regarding COVID test and not being able to talk to someone about is just no fair I’m thinking of going to the airport one week before my fli
User's recommendation: Be ready for lack of consideration as a customer.
- Direct fligth
- No customer service
Azul continues not to reply! Nor to refund for cancelled flight.
User's recommendation: Avoid Azul.
I left an Ipad on my flight from VCP to FLL on 07/26/2021
User's recommendation: Buy tickets straight with Azul Airlines.
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Refund for cancelled flight
User's recommendation: It seems to me that Brazilian airline companies are unreliable in terms of customer service (I have an amount still owed by GOL too) but that Azul is the worst. They make no effort to respond to customers or to travel companies.
- Good routes
- Unwilling to refund after cancelling flights
Another date to flying
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