AZ Faux Beams
AZ Faux Beams Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
AZ Faux Beams has a 1.0 star rating from 1 review with 100% unfavorable feedback; consumers report dissatisfaction, citing warranty denial, poor customer service, limited product variety, and high prices.
Positive Feedback
Some panels appear acceptable and one buyer reported the installation created a beautiful outdoor kitchen when products performed as expected.
Negative Feedback / Risk Areas
- The company allegedly refuses to honor warranty and shifts blame to customers, a core customer complaints theme.
- Customers report unhelpful interactions with customer service representatives and unclear installation documentation.
- Price level is described as high relative to service and product support.
Key Takeaways for Future Customers
- Read AZ Faux Beams reviews and confirm warranty coverage before purchase.
- Document installation and communications in case of disputes over warranty.
- Consider retailers known to honor warranties if after-sale support is important.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
AZ Faux Beams has a 1.0 star rating from 1 review with 100% unfavorable feedback; consumers report dissatisfaction, citing warranty denial, poor customer service, limited product variety, and high prices.
Positive Feedback
Some panels appear acceptable and one buyer reported the installation created a beautiful outdoor kitchen when products performed as expected.
Negative Feedback / Risk Areas
- The company allegedly refuses to honor warranty and shifts blame to customers, a core customer complaints theme.
- Customers report unhelpful interactions with customer service representatives and unclear installation documentation.
- Price level is described as high relative to service and product support.
Key Takeaways for Future Customers
- Read AZ Faux Beams reviews and confirm warranty coverage before purchase.
- Document installation and communications in case of disputes over warranty.
- Consider retailers known to honor warranties if after-sale support is important.
Media from reviews
Turn one complaint into a collective action
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Verified Reviewer
Does not honor warranty and blames customer
- - 10 panels purchased; 2 shrank and pulled away from the wall.
- - Engineer George claimed it's my fault and there is no warranty; action considered.
As per the earlier, they are blaming me, the customer for the issues with their products. Terrible business to blame the customer.
I contacted the company and an Engineer named George called to tell me it was my fault and there is no defect so no warranty. I explained I had the installer follow exactly what was written on the website for install instruction as they don't include any and he still blamed me. He tried telling me about a process and when I asked him to show me that in the instructions he couldn't locate it and said the site was recently updated. Complete and utter BS.
I built an Outdoor Kitchen with these products and it's beautiful. The wall however is not, and their refusal to honor the warranty is very disappointing.
I've written the SC Attorney General, notified Amazon of their underhanded tactics and am considering action. Will update the review if there are any changes,,,
- Not a good company wont honor warranty blames customer
Preferred solution: Full refund
User's recommendation: Too many other retailer's that honor their warranty and don't blame the customer!
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