
Unclaimed
Axon Extermination Reviews
10.6K
CLAIMED LOSSES
6
TOTAL REVIEWS
2.5K
PAGE VIEWS
Axon Extermination Reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerDo not follow Axon receptionist's advice.
Even if she sounds very confident with her advices they are all what you can not do. 1) Remove the box spring and materess immediately from the room once you realize you have an infestation. NO, Do not move anything. Wait until an extreminator comes with their heat gear and proceed the treatment. It is better the bugs stays concentrated in the bed until the heat treatment is being proceed. If you move something you risk to drop 1 bug in another room of your house when you carry the bed outside. I think Axon wants to sell you an entire home treatment instead of 1 room. 2) The canine detector Even if you have an appointment they do not show up without notice. 3) 1 room heat treatment is 1800$ garantee 45 days but competitors' price is 1200$ with 90 days garantee. 4) Canine detector is 600$ but competitors is 300$.They are well equiped to rip you off with their speech. DO NOT HIRE AXON.
User's recommendation: They are well equiped to rip you off with their speech. DO NOT HIRE AXON.
ID
Location
Pincourt, Quebec
Cons
- Bed bugs are still present after three thermal treatments
Loss
$900
Preferred solution
Apology
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerIneffective bed bug treatment; worst service.
Cest un cauchemar avoir des punaises de lit! Faire affaire avec Axon rend lexpérience infernale! Traitements non efficaces (punaises de lit toujours présentes après 3 traitements thermals!). Protocoles inadéquates (ré-inspection canine se fait trop tôt après chaque traitement thermal -ça peut prendre jusquà 2semaines pour léclosion des œufs -le chien nest pas en mesure de détecter les œufs). Personnel non qualifié. (Manque de consistence dans leur façon de procéder dun technicien à lautre ou dun inspecteur canin à lautre. Ne vous fiez pas à leurs ré-inspections canines; ils se trompent!) Mauvaises communications (De plus, aucun contrat, aucune documentation écrite n'est fourni). Service après vente exécrable. Aucune discrétion. The director of operations, Richard Simard, can be charming and patient before signing the contract but after obtaining the contract, he is a condescending bully with a huge ego whose behaviour is beyond inappropriate and unprofessional. Dealing with him turns an already nightmare situation into a hellish one.
User's recommendation: Avoid Axon at all costs!
ID
Location
Pincourt, Quebec
Cons
- Bed bugs are still present after three thermal treatments
Preferred solution
Full refund