Awaze Vacation Rentals
Awaze Vacation Rentals Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Awaze Vacation Rentals has 1.0 star rating based on 1 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Booking 896****/CRM:00590**** - broken vacation compensation request
I booked the apartment via Novasol in advance (2 months before arriving date).
Few hours before check-in, I got a call from the cleaning person that my booking was going to be canceled, as there was an issue with hot water in the apartment.
She promised me that a Novasol representative will be in touch with me very soon to resolve the issue.
After a few hours of waiting, and nobody came back to me, I tried to access Novasol by phone, was waiting for 25 minutes, but nobody responded.
I went to customer support via chat, they were not even aware of the issue, one hour after that i got an email from Novasol with canceling of my booking.
Of the two options they suggested, I decided to go with the second option (full refunding), as the first one didn't meet my expectations in terms of location and place.
As my planned vacation was broken, I am requesting from Novasol compensation for both financial and moral demadge.
Brands Related to Awaze Vacation Rentals
Hoseasons
“Dreadful to deal with now, if I could give the score of 0 I would. I have always used Hoseasons but I no...“
Cottages Com
“Chat system is rubbish keeps cutting out .no contact number , no email so how are you supposed to get...“
Novasol
“The holiday home we booked wasn't cleaned; there were dead flies in the shower, dirty cupboards and...“
James Villa Holidays
Companies Similar to Awaze Vacation Rentals
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.