Shineflew C

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Puyallup, Washington

Where my dress is?

DTrying to call and see where my dress is but I keep getting the runaround on phone numbers and no one talks to me. It is very important I have this I already paid for it and I also paid extra money to get it here sooner this company does it really exist.
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Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Grandview, Texas

Never received order or confirmation or customer service

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AW Bridal - Never received order or confirmation or customer service
Placed an order for three dresses at one time for bridesmaids and never received a confirmation email or tracking or anything but my credit card was charged. I reached out to customer service countless times through every avenue they offer. Website, email, Facebook, instagramno working phone number. Still havent gotten anything handled. But they still have my money
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User's recommendation: Don’t bother

Anonymous
map-marker Lutherville Timonium, Maryland

Delivered dress unsatisfactory

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Sent measurements for custom made but was way off and too small. Have tried to call several numbers but either no one answers or operator says it is not a number in service. I would like a total refund with directions and paid postage as soon as possible so I can meet the 30 day return policy. There was no receipt nor invoice in the delivered package Donna Grauel
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User's recommendation: I will wait until I see how this issue is reslived

Resolved
Carol B Kmw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Visalia, California

Resolved: I tried to place my order but it kept telling me to resubmit

Updated by user Aug 24, 2022

Company fixed the issue and I have been provided with partial refund. I accidentally ordered 12 dresses because of the error in their link. I was refunded for 11 and I bought one outfit which turned out great..

Original review Jul 25, 2022
My credit card was charged 11 times! I didn’t think my order went through, because the order page sent the message that the server was busy, and try again!!!!! OMG. My email was blowing up with confirmations! Help, please!
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