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Don't let AVR / Airport Van Rental *** !

Don't ever rent the van from this AVR Houston. Worst / nightmare experience in my entire life ! Reserved a 12 passenger van since Nov 2015 for March 12, 2016 ... 3 months ahead of time and received their confirmation during that time. Prior 2 day before march 12, 2016 they're also send me the reminder and offer collision insurance. On the day of march 12, 2016, I show up at location to pickup the van. They said no van available at this time .... so mad ! Reserved for my kid vacation and planned 3 month a head and AVR messed us up, don't even call to let us know the status ... All customers over the world please stay away from this JUNKY company ... don't let them mess your schedule up and have to run through the path that I or my family went through like it ! My kids are crying, hotel charged me for cancelation, all tickets have been booked ...zzz. PEOPLE, trying to call customer service and put us on hold for hours .... but still no one answer ! I don't know their upper management or investors know anything about this ... ! GUY, PLEASE STAY AWAY FROM THIS AVR VAN RENTAL for good ! DON'T LET AVR VAN RENTAL *** ...
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ID
#808517 Review #808517 is a subjective opinion of poster.
Location
Houston, Texas
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered

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