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Aviva Canada

Aviva Canada Reviews

www.aviva.ca
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Aviva Canada Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Aviva Canada has a 1.0 star rating from 1 review and consumers are mostly dissatisfied; recent recommendations advise not to insure with them.

Positive Feedback

No positive trends appear in the available review set; long-term premium collection is noted but not praised.

Negative Feedback / Risk Areas

  • Policy cancellation and disputed missed payment led to denied theft claim, reflecting serious Aviva Canada customer complaints about billing and notifications.
  • Slow claims handling and delayed car repairs with poor customer service and unkept promises.
  • High price level and dissatisfaction with discounts and special offers.

Key Takeaways for Future Customers

  • Check Aviva Canada reviews and confirm billing, cancellation, and refunds policies before buying.
  • Verify claims timelines and get written commitments for repairs and rental coverage.
  • Consider alternatives if price or service responsiveness is a priority.
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Antonella B Mrz

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Verified Reviewer

Horrible - DO NOT USE

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AI Highlights
  • - Insurance was canceled and won't cover my stolen vehicle.
  • - Disputed a missed payment I wasn't aware of; now a credit flag remains.
Updated by user Jul 06, 2024

No sympathy for a war victim even after copious proof. Other insurance companies are appalled that they didn’t give me a “pass” given I was in a crisis situation.

Original review Jun 06, 2024
Had my vehicle stolen and when I called insurance, to my surprise the insurance had been cancelled. After disputing over a missed payment that I was not aware of, the company still will not cover my stolen vehicle charges and now I have a flag on my credit history.

Pathetic that they tried to tell me they did everything they could to notify me yet I have no emails or letters as they claim. What ever happened to a phone call? I was stuck in a WAR and they have no mercy. Please just stay away.

Even if I did miss a payment, they did not believe me when I said I had zero knowledge of this. Sad world we live in.

Theyre happy to keep my for my home insurance though??? Make this make sense

User's recommendation: Do not insure with them

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Anonymous
map-marker Fortaleza, Ceara

Abysmal company. Happy to collect my car insurance premiums for years. When I need help they’ve gone missing

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AI Highlights
  • - Weeks to arrange car repair after an accident and it hasn't started.
  • - Staff do not read messages accurately and make promises they cannot keep.

Weeks to arrange car repair after an accident. Still not even worked on as I write.

Used most of my rental

Allocation while nothing happens. Staff do not read messages accurately and make promises they cannot keep

AVOID LIKE THE PLAGUE

User's recommendation: Go elsewhere. Contact me for more details

View full review

Insurance Expert Talks

Insurance Claims Tips: What Red Flags to Watch Out

Insurance Claims Tips: What Red Flags to Watch Out

Insurance claims, insurance fraud & why you might need a public adjuster. Watch our video interview with Vince Perri, CEO of Commercial Claims Show, get expert tips on how to file insurance claims and get the settlement.

Read full article
Vince Perri
Vince Perri

Vince Perri is a Expert Claims Adjuster and CEO of Commercial Claims Advocate. He has over 14 years of experience in handling large commercial losses and complex residential insurance claims.

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