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Arrived at Avis at 11711 Parklawn Drive only to find the doors locked and a sign stating they'd be back in about a half-hour. Funny that the sign says that they're open from 8 am to 7 pm??? Women finally shows up and states that she was out getting a truck filled with...
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Don't hire from Avis Budget. I hired a car at Nantes airport, drove it to our holiday home, parked it up then returned to the airport three days later. They claimed there was a "small scratch" on the front wheel trim and charged my credit card just over £100 which...
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1.0
#1025434
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AVIS Budget Group - Never Rent Avis-Budget in Israel
AVIS Budget Group - Never Rent Avis-Budget in Israel
We rented from Avis-Budget in Israel and had the worst experience of our lives. The car was delivered to us in a dark garage. When I arrived to pick up my family, it was clear that the car was a wreck, complete with cigarette burns, blood stains on the ceiling, rips in...
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2.4
I didn't like
  • Poor service
  • Lack of responsiveness of their customer service department
  • Customer service
#996148
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Avis Budget Group Car Rental Review

AVIS Budget Group
#903449
4.9
Avis in downtown Cincinnati, Ohio is hands down the best location I've ever rented from. Clean vehicles, professional fun and friendly staff. Best experience I've ever had!!!
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Other Product Review

AVIS Budget Group
#677906
The absolute WORST customer service I have ever dealt with. Horrible rude condescending people.
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AVIS Budget Group Vehicle Rental Service Review

AVIS Budget Group
#676018
Waiting at Washington Union station Avis Budget for over 1 1/2hr and they still don't have a vehicle for us and cannot give us a time only one person on the desk run ragged where is the branch manager David Bangor lots of people left the line some money lost there
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Truck Rental Review

AVIS Budget Group
#501392
Rented a truck to move from ohio to Arizona and the truck is not running correctly. Budget will not send out another one I'm stuck in Missouri and Budget does not care.
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When I arrived at the Cleveland Airport budget car rental they told me that the car I booked (Ford Escape) was not available so I would be getting a brand new Hyundai Sante Fe. What the didn't tell me was there was $10 upgade fee I had to pay because they didn't have...
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We rented a car from Avis/Budget group at the airport in Amsterdam. We had booked online what we thought was a great deal. When we came to pick up the car, jetlagged and with two (1 and 3 year old) kids it turned out that there were a bunch of hidden fees and...
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2.0
I didn't like
  • Poor service
  • Hidden fees
  • Administration fees
#967641
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Got 4 small speeding fines in Germany: €50 in total. On top of that: Administration costs Avis: €212. Really Avis? So Avis Budget charges 43 euro for every fine. They claim it have been 5 fines, I have got 4. How much time do you need to find out who rented the car...
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2.1
I liked
  • Nice car
I didn't like
  • Service
  • Administration costs
#952529
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How can I be paying my green US dollars and not be able to speak with an AMERICAN employee in customer service???? I spend green dollars and do not want to speak with someone overseas that is rude and does not have a clue about customer service!! I spoke with (at...
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1.4
I didn't like
  • Lack of responsiveness of their customer service department
  • Fact that i could not speak with someone in the usa
  • Support
#942192
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Hired a car at avis/budget, when I took it in, the guy that checked it spotted a thin almost invisable scratch on the side, did not even worry as I did not see it as a damage, even told the guy that if I had noticed it, I would have remove it myself, yestarday I got an...
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Avis has been tacking multiple charges onto our credit card months after the car we rented in Europe was returned. These charges are purportedly due to Avis being requested to provide our contact information to undisclosed municipalities which requested it. Yes, you...
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I had a mid-sized SUV reserved from AVIS from the Denver International Airport Avis location for 07/15/2016 to 07/24/2016. I was hoping for the Ford Escape which was the only SUV in the class that had AWD. A Ford Escape was not available, I was sold an upgrade to a...
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1.5
I didn't like
  • Product
  • Customer service
  • Support
#901830
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