Anonymous
map-marker Melbourne, Victoria

Over charged

Booking fee of $200 not added at time of booking online Also not mentioned when picked car up??? ??? ??? ??? ???
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User's recommendation: Not

AComment

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Verified Reviewer
| map-marker Sydney, New South Wales

Filthy Car. No pride.

What can I say One of the most famous hire car companies in the world. Probably the second most well known after Hertz. I can only give my feedback. I rented a car in Sydney. The office staff were nice enough. When the car was shown to me, it was filthy. Covered in bird *** and the windscreen cavity was chockers full of leaves, twigs etc. The woman from the office wiped off the bird poo off the front door. When I drove off in the car, however I started to notice just how disgusting it was inside too. Dirt, stains and filth. On the automatic gearstick base there was something akin to snot. Really? How? Why? The other irony, of course was that they gave me a bulky Prado 4-wheel-drive car (that I didnt ask for) but they said Avis T&Cs are such that you cant take it off road. Wt? The latter was not my intention anyway, but its such a famous brand, its pretty bad. Never again.
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Cons:
  • Filthy cars

Preferred solution: Improvement on their service

User's recommendation: Do not use Avis

Stephen B Gpv

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Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Sydney, New South Wales

Complaint