AVID Center
AVID Center Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
AVID Center has a 2.9 star rating based on 5 reviews, with consumers mostly neutral and reviewers highlighting customer service and exchange, refund and cancellation policy at a medium price level; AVID Center reviews note mixed experiences.
Positive Feedback
Reviewers value product value for price and note clear refund and cancellation policies are important; some transactions and account functions work when support is not needed.
Negative Feedback / Risk Areas
- Frequent customer complaints about poor customer service and slow or no responses to support requests.
- Activation and access issues with Pro Tools and license codes causing service disruption.
- Billing and refunds problems including wrong charges and delays in receiving refunds.
- Confusion over subscriptions, pricing tiers, and account payment methods.
Key Takeaways for Future Customers
- Read AVID Center reviews and support policy before purchase and keep case numbers for follow-up.
- Verify payment method to avoid billing disputes and track refund timelines.
- Expect possible delays contacting customer service; consider alternatives if prompt support is critical.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
AVID Center has a 2.9 star rating based on 5 reviews, with consumers mostly neutral and reviewers highlighting customer service and exchange, refund and cancellation policy at a medium price level; AVID Center reviews note mixed experiences.
Positive Feedback
Reviewers value product value for price and note clear refund and cancellation policies are important; some transactions and account functions work when support is not needed.
Negative Feedback / Risk Areas
- Frequent customer complaints about poor customer service and slow or no responses to support requests.
- Activation and access issues with Pro Tools and license codes causing service disruption.
- Billing and refunds problems including wrong charges and delays in receiving refunds.
- Confusion over subscriptions, pricing tiers, and account payment methods.
Key Takeaways for Future Customers
- Read AVID Center reviews and support policy before purchase and keep case numbers for follow-up.
- Verify payment method to avoid billing disputes and track refund timelines.
- Expect possible delays contacting customer service; consider alternatives if prompt support is critical.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Avid Is the Problem, Not PissedConsumer.com
PissedConsumer.com is fine -- prompt and responsible. It's Avid that is the problem, with their distinguished history of poor customer support.
I only need CPU info for my particular Pro Tools usage for a new laptop purchase, but apparently they -- via emails & telephone #s -- can only give answers to those who buy costly support plans.
Avid will only respond with a form letter via email with a brand new case #, but never go beyond that. I now have lots of case numbers...
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Cannot activate pro tools
You were closed. No one answered due to holidays will call tomorrow to resolve opening pro tools with ilok
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPro tools doesn’t activate
No one answered . Hung up.
With pro tools never received authorized code
Cannot activate pro tools
Avid case number 0490****
Avid systems is 106********
Philadelphia, Pennsylvania
Need code for perpetual upgrade from ILOK version of Protools.
I didnt realize I was using pissed consumer.com. I am not pissed at avid. I was just attempting to contact them, but I couldnt do so because it was Presidents Day.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSubscription
I need auto tune unlimited the subscription must be the one for 12 dollars a month not the one for 45 dollars that is my problem
User's recommendation: Take your time and focus on your transaction
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTech support
Because I have avid has 0 customer support or service and they dont even give a number for customers to easily contact them
- Poor customer care
Preferred solution: My software codes to not be rejected
User's recommendation: Don’t expect any kind of response from avid if you’re having trouble with one of their products
Payment
Wrong account pulling payment
I didnt authorized to use that credit card that card is only used for another payment. I need someone to call me so they could stop that payment. Im paying the account with a different card.
Pro Tools Questions
Hi I need help
Im Trying to purchase a pro tool subscription
But I dont know
Wen I want to get it it doesnt give me the option to pay
White noise in mix
At start of my mix there is no white noise, by the time I get close to the end of the mix there is white noise all the way through the record.
Miami, Florida
Refund
958**** order number. Hi, what are this and put in a refund before the 30 days was up it was digitally done on the Avid website not on a third-party website and app filled out the refund and I never got anything back.
I still havent used it.
I never downloaded it and I was told that you guys did a transformation and with the company like selling it to somebody else your customer service was down, so I never heard back so I just want my refund I have a new bank card, the bank card that I use the first time is not the same one so however you wanna do it. I just need my money back.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWhen are deposits made. My funds are due and are not on my card.
I got no answer and was locked out.alli want to know is what time my money is on my card so I can go pay my bills. With direct express I always knew when my money would be there.
With avid I never know. I hate it.
Wish I hadn't changed to avid. I will go back to direct express if I can.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Santa Rosa, Central Luzon
Didn’t get my 46$ back on my card what I order didn’t go through
Made a trans and it did not go through they took 46$ off my card it did don't go through it was a ice maker
Preferred solution: Full refund
Seattle, Washington
To talk to customer service instead of a computer
Everything is fine for now thankyou. But I bought the avid package to release music on music platforms also how does that work do I need my music copy written through BMI or someone first.yes
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