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I previously had Avast premium customer care, which was pretty good. I could talk to someone on the phone while they fixed issues on the computer. When I renewed for $179 in November, they switched me to Avast Total Support which is only a text interface, and you have to really push them to get that. They want to work on your computer without your input or feedback. I'm not comfortable with that. During my support session, the tech kept closing...
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1.0
#1013739
After all the trouble and a direct 60€ ripoff from my card (no pc to protect) you can take a look here : https://avast-software.pissedconsumer.com/avast-stay-away-from-these-guys-a-poor-product-a-lot-of-trouble-20170107986941.html?update=1 they're still trying to sell to me via personalised emails , have a look: ..."come back with us !.... discount!" they're real morons as well. "Gentile Paolo Stella, Torna *** noi! Evidentemente abbiamo perso...
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1.4
I liked
  • I have been robbed
I didn't like
  • I have been robbed
#1003355
Do not buy or download this company's product. They are a ripoff - a bunch of crooks. Somehow, their free software was loaded into my computer in December 2016. I began noticing that it was in my computer back then and it continuously would popup a window asking me to do an upgrade or subscribe to whatever service they offer - I doubt it's legit. After several weeks of seeing those extremely annoying popups, I tracked down a phone number for...
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h.kitchener

h.kitchener You may have installed the Avast free version when updating or installing some other software, like a game, or actually anything else. Many software programs will tell you tha...

1.0
I didn't like
  • Deceptive billing
  • Total runaround scam
  • Poor service
#999995

Avast Software Premier Antivirus Review

#981994
1.0
Bought premier account for 1 year. After 2 months antivirus stopped. With my subscription still active they would not fix problem and said they would fix it if i paid them money. Not honest of them. So paid for a service i do not have. BEWARE
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Avast Software Premier Antivirus Review

#978357
1.1
Just had my Avast Premiere stop working and "alerted" to severe problems. Referred to fraudulant Guruaid site which tried to *** me out of $399. I am dumping Avast immediately. Whether it was them or someone hacking them I have lost all confidence in them.
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Short Review for December 06, 2016

#968268
Avast. HAS NO CUSTOMER SERVICE. NO PHN NUMBER. ITS A TRAP. Tried TO STOP MY AUTO RENEW. BY 25 days. Can't get ahold of Any one. Just Hoops n phn numbers that HANG UP AFTER THE RECODING. IM. PISSED!!!! DONT. PAY FOR AVAST. THEY WILL N E V E R. LET YOU. O U T
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Short Review for December 06, 2016

#967963
They did the same thing to me. Took $74.36 out of my account without my authorization I'm going after them they to put in a savtivation code to renew and I never did. that was Christmas money.
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Our website was on a GoDaddy server that had numerous phishing and malware sites sharing the same IP. That IP got blacklisted and all the sites on that IP address were blacklisted as well. We moved the site to another hosting provider and all is well... except Avast keeps blocking the site as malware. It has been checked and scanned thoroughly and ALL other security/scanning sites such as Sucuri, Qualys, Google Safe, SiteAdvisor, etc. report our...
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2.1
I didn't like
  • Failure to correct blacklist issue
#996107
The below is the paid confirmation sms from the bank and Avast is still not reverted with the license. Tranx of INR 999.00 using Credit Card 4xxx3010 is made at IT_services_cca on 19-JAN-17. Now I have lost the earlier installed software and the newly installed one says only one month trial after doing this payment. There is no way to approach the ciustomer support or contact numbers or email id. Need this issue to resolved or the money to be...
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Anonymous

Allan Avast debited my credit card but can't access software.having problems trying to contact avast to resole this issue.

Anonymous

Anonymous Hi, The issue has been resolved and I have received the license and installed. I am taking my previous comment back.

My message to Avast this week (jan 2017) is self explanatory Just informing you that your continuous tries to steal money with fraudulent renewals are Completely useless. I do not keep money on that card just because I know your robbing habits. Why don't you grow up to decent business. I have asked Corecom to inquire and take appropriate actions against your fraudulent activity. Enjoy! Just filling in I don't have the 100 minnimum required words...
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1.0
I liked
  • Nope
I didn't like
  • Avast
  • All of the above
#986941
credit card number [REDACTED] master card was charged 53... dollars while I did not order any product, nor that I signed up for any automatic payment or renewal. I need I a refund of my money. This is a scam and needs to be brought to the attention of whosoever can stop it. scam scam scam scam scam scam scam scam scam scam credit card number [REDACTED] master card was charged 53... dollars while I did not order any product, nor that I signed up...
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Anonymous

Anonymous Putting any numbers from your credit card out to the public is beyond a bad idea ! Keep your credit card details to yourself for God's sake ! It's no wonder you've been scamme...

#982139
I got a charge on my card for Avast. I'm not a customer of theirs. I looked up a few phone numbers to contact them as I've never given them my card number or agreed to buy their product. Most numbers direct me to a website I have no access to and just hang up. I found 1 to work. I was told a ticked will be personally expedited by the supervisor and I'll receive an e mail that day. 5 days later, still no e mail and they attempted to charge my...
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h.kitchener

h.kitchener If you did not authorize the charge, contact your card company and dispute the charge. You might tell them you are the victim of fraud--your card has been compromised and you ...

1.0
I didn't like
  • Promises broken
  • Very poor service
  • Devious customer service
#979860
I purchased so called Avast anti virus software, thought would change from another company. It allowed an adware virus in, and I can't get rid of it. When I tried to call Avast, I got a message that said our technical support has changed, i.e., there is none, and to email them for a ticket. Avast has no technical support, no live persons that will answer your phone, and in the mean time your simply screwed. Do not use Avast and backcharge your...
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h.kitchener

h.kitchener Avast offers a free edition of it's software which works fine. No reason to pay for anti virus software these days. You do need to understand that none of this stuff is 100% e...

Contact Avast Software

Headquarters Address:
AVAST Software a.s.
Trianon Office Building Budejovicka 1518/13a, 140 00
Prague 4 , Czech Republic
Phone:
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Companies similar to Avast Software

I received an email stating my subscription would be automatically renewed ("We would like to remind you that your Avast Internet Security - Subscription expires on 06/01/2017 and that we will process a charge of 99.99 AUD to renew your protection a few days prior to this date"). I immediately contacted their customer service department by there online form stating that I still had a year left on the first 2 year subscription, and the previous...
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2.5
#978983