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Avantree

Avantree

www.avantree.com
What is your customer experience with Avantree?

Avantree Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Avantree has a 3.8 star rating from 6 reviews. Consumers are mostly neutral and 33% would likely recommend the brand.

Key Takeaways for Future Customers

  • Avantree reviews note helpful customer service for technical assistance.
  • Users value product variety, low price level, and location of services.
  • Expect setup and product registration to require patience.

Negative Feedback / Risk Areas

  • Frequent connection and headset pairing issues are reported.
  • Recurring hardware breaks like head strap or swivel failures.
  • Customers cite slow support, registration problems, and customer complaints about service delays.

Positive Feedback

Several reviews praise helpful, human customer service interactions and clear technical guidance. Some buyers ordered replacements after positive impressions.

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Show reviews that mention
cable box base wireless trouble ensemble wireless wireless base assistance thanks phones head
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Anonymous
map-marker West Orange, New Jersey

Trouble with my ensemble wireless. I want to speak to a human

I was trying to buy just the Avantree wireless headphones. I already have the base. How can I purchase headphones only and how much is it?

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Annie G Les

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Montclair, New Jersey

Trouble with my ensemble wireless. I want to speak to a human

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AI Highlights
  • - A loose wire from the wireless base caused no sound on the Avantree headset.
  • - The cable box has many jacks, so the wrong port can cause issues.

I wasn't able to get sound through my Avantree wireless headset. I wasn't sure why.

Turns out one of the wires had come loose from the wireless base. I didn't know this at first, as the wireless set was located on top of the cable box. The back of the cable box has many entries for different jacks.

I was confused as to where the loose wire was supposed to go - the wireless base or the back of the cable box? If I plug the wire in the wrong port - boom!

Pros:
  • All good
Cons:
  • None so far

Preferred solution: Wireless headset

User's recommendation: I was able to get ahold of a Very nice human, She helped me navigate my way through a very simple issue. Even though it seemed difficult to me, the direction was clear and easy to follow.

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Anonymous
map-marker Fayetteville, Arkansas

Head phones won't connect to new LG tv

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Great assistance thx for the technical assistance

{{Redacted}}

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Margarette Qzd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Head phone not connecting

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The headset was not connecting to my Television. The customer service agent was very helpful style="background-color:

User's recommendation: Aventree customer service was very helpful

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Mahir Pvy

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Verified Reviewer

3rd broken head strap

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The head strap broke off from the earphone. This is the third pair to be replaced. Customer service is laborious and takes weeks to resolve.

User's recommendation: Design of the head strap to earphone, is very poorly designed

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Timothy B Lun

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Verified Reviewer

Resolution in process.

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One of the headset swivels broke. We were unable to use it after the breakage. We were impressed enough with your product to order a HT41899.

User's recommendation: Good service

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Resolved
Dwane M Nvt

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Verified Reviewer

Resolved: I installed my avantree HT4106 earbuds 2 days ago...

I installed my avantree HT4106 earbuds 2 days ago and they stopped working today I have no instruction “nothing” that tells me how these work, can you tell me where to get some information? Thanks

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DOMENICK L Wzo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I have an LG TV AND LG SOUNDBAR HOW DO I HOOKUP MY AVANTREE DUAL HEADPHONES THRU THE SOUNDBAR

AI Highlights
  • - Spent $220; Avanti dual headphones don’t work with LG sound bar.
  • - Follows booklet but no reaction; requests setup guidance or diagram.

How do I hook up my Avanti duel, headphones through my LG sound bar

Just spent $220 on your system and I cant get it to work. I explain to you what Im trying to hook it up to and I followed your instructions on your instruction booklet and I cant get any reaction from the headphones. Please tell me if Im doing something wrong and how to hook it up properly or send me a diagram that shows how to hook it up, thank you have a nice day

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Rhonda S Xqs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Unable to register new product

AI Highlights
  • - Spent too much time registering the purchase online.
  • - Phone support was busy and unhelpful.
  • - Email help did not resolve the issue.
Updated by user Jan 07, 2024

Was given the ru n around when trying to register my purchase for the warranty by phone and online so NOT HAPPY

Original review Dec 08, 2023

Spent WAY TOO MUCH TIME trying to register my purchase via online registration and worthless service by phone, really? Lots of imitation ring tones and sorry all operators are busy try our email, tried that to no avail, why ?? Customers deserve better treatment

User's recommendation: Good luck registering, product is good so far

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Lorraine B Uol

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Verified Reviewer

Advice To purchase ear buds I'm old and must speak to someone

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Need advice to buy eat buds to listen to tv. Im hard of hearing and Im old. I cant get help I want to talk to a sales person

Preferred solution: Eat buds

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Tynika Har

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Avantree speaker

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Waiting for call back. Site is useless.

301850****.

Help required to set up radio. Already set up speaker.

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Alan H Yek

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Verified Reviewer

We have several sets, one is broken…….ht 4186....

We have several sets, one is broken…….ht 4186. Aventree wireless ear bud. One side works and now the one side does not work.

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