Emerald F

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

The plastic bowl or reservoir cracks always! :(

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

The reservoir for the drink on a Avantco Coldream beverage dispenser, cracks in various places, every time after 2 or 3 washes.

These bowls are supposed to last a long time from cracks or shattering.

I bought 2 or 3 sets for a double top machine and asked how many times this machine needs to be cleaned and was told its supposed to be shut down every day.

The bowls or reservoirs only last about 3 washes and then they ddvelop cracks regardless of what temperature of water is used.

Big thumbs down.

Is a waste of money!!

View full review
Loss:
$700
Pros:
  • Works good
Cons:
  • Too much money to continue using

Preferred solution: Bowls or reservoirs that dont crack… glass would bd ideal

User's recommendation: Dont buy

Ginger C Agx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Machines are not any good

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I own a Seafood business the 1st avantco machine we got nothing but problems could not keep gas in it bad gas leak. Due to warranty they sent the 2nd ice machine same model, all this machine would do is stay in error mode, still under warranty.

Sent 3rd machine under warranty same problem error mode and now the display board is out. Not under warranty.

Called the company tech to ask what Gould be wrong, and all he could say let me send a tech to you since out of warranty. The closest tech is 2 hours away and charges way to much.

View full review
Loss:
$500
Cons:
  • Constant problems

Preferred solution: Just want consumers to know this product is nothing but problems

User's recommendation: Don't buy Avantco

Daves S
map-marker San Antonio, Texas

I've been trying to get a phone line for tech support

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Avantco Equipment - I've been trying to get a phone line for tech support
Avantco Equipment - I've been trying to get a phone line for tech support - Image 2

I have been in service over 30. A service company for commercial Refgeration and Ice machine.

I came across this brand (Avantco) and beside an online service manuel that does not help me in this case.

There's is no tech support for assistance. And for warranty parts

The customer left holding the bag for labor and parts

View full review
Cons:
  • No parts information and no tech support

Preferred solution: A tech support team or a phone number

User's recommendation: Avoid this brand until they give better service

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article