
Avail
Avail Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Avail has 1.6 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Online rent payments, Some property management options, Tenant screening.
Cons: Customer service, Limited accounting options.Recent recommendations regarding this business are as follows: "Use At Your Own Discretion, Search for Other Software".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Avail has 1.6 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Online rent payments, Some property management options, Tenant screening.
Cons: Customer service, Limited accounting options.Recent recommendations regarding this business are as follows: "Use At Your Own Discretion, Search for Other Software".
Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Payments
I made a payment on the first of September. And it said it would be charged on the 5th and my landlord would receive it on the 8th
Can you process it now!?
I find this app very frustrating
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAdvertised Services Not Provided
I have been using Avail for about two years now. There is a free version, but I subscribe to the Unlimited Plus Subscription, in which Fast Pay is included, which means next day payments.
I am not getting paid next day as advertised.
I have tried reaching out to customer service, which is a pointless. It's a bot that tries to help you, but does not help solve your issue. Then I had to leave an email and when someone did get back to me, they basically told me the account did not qualify for fast pay even though it shows approved on the website.
In a follow-up, they say the customer has to select fast pay each time they pay their rent in order for the bank to process it. All the checkboxes are checked green, and yet they can't be bothered with providing the services they supposedly offer.
I also noticed I have been billed for nine units, however I only have a total of 8 units.
- Online rent payments
- Some property management options
- Tenant screening
- Customer service
- Limited accounting options
Preferred solution: I would like to get the services I pay for, referring to Fast Pay. I'd also like to the overbilling to stop. I only have 8 units, not 9
User's recommendation: Use At Your Own Discretion, Search for Other Software
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