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Verified Reviewer
New Reviewer

Bad customer service

I have had a Visa Credit card since 2012 with only one late fee waived in 2016, I mistakenly paid late in June of 2021 and asked for the fee to be waived and the rude member service associate named Alec refused to waive it!! He was rude and sarcastic and I can tell by his tone is is a racist. This company does not care about u aren't white!!

User's recommendation: Keep going to the next credit union.

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ID
#2643694 Review #2643694 is a subjective opinion of poster.
Loss
$25
Preferred solution
Apology
New Reviewer

Over draft fees

Avadian Credit Union - Over draft fees
Avadian Credit Union - Over draft fees
Update by user Aug 07, 2019

They are liar and the world need to be aware of them and speak up how their really treated in order for them to changed! Maybe??

Original review posted by user Aug 07, 2019
Avadian Credit Union is a liar fraud and scammer. You all act and be on t.v. pretending to care so much for your customers and like your really helping them. but in all truth your a liar and a FRAUD/SCAMMER! I understand we need to have the funds in the bank once it comes through. But for you to run the ITEM three times back to back knowing the FUNDS isn't in the account just to charge the customer $35.00 insufficient fees that a true SCAM. You know we didn't have the money and now have to pay you $105.00 we really don't have but you charge the customers and you say you care. If the money isn't there why just send it back and stop running it. Don't lie I just with the people I wrote the check to and they told me you run the check on your own will continue and you do robbing the customers making all these lying Television advertisement with the customers money you frauded out them out of and you brought them dinner but OVER charge the little customers. You take care of the RICH! my lights went off because I had to pay you all those over draft fees or your lawyers you had calling me would take me to court and place it on my credit report and I would have to pay more! Shame On You!
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ID
#1616245 Review #1616245 is a subjective opinion of poster.
Location
Dothan, Alabama
Pros
  • Getting richer off the customers
Cons
  • Fraud
  • Fake
  • Conning
Reason of review
Pricing issue
Loss
$1000
Preferred solution
Price reduction
New Reviewer

Scammes Liars Cons

Avadian Credit Union - Scammes Liars Cons
Please start paying attention to your account. If you don't have enough money in there they will run a item through 3 - 4 times just to charge you an over draft fee to get your money knowing you don't have enough already in the account instead of just sending the item back they run up your account with over draft fees. They be on T.V. claiming to care so much about their customers and willing to help them and how they feed a customer who couldn't get home with her kids. They do with our money from all those (OVER DRAFT FEES) Yes they do if they know you or your rich. They get their money from the little and poor people...
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ID
#1593223 Review #1593223 is a subjective opinion of poster.
Location
Dothan, Alabama
Service
Avadian Credit Union Customer Care
Pros
  • Getting richer off the customers
Cons
  • Fake
  • Scheme
  • Conning
Reason of review
Pricing issue
Loss
$70
Preferred solution
Price reduction

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