Cheap products, false advertising, rigged return policy.

I ordered a rear window sunshade, it arrived broken, and the quality of parts and manufacture is Chinese Garbage from Taiwan. There return policy is rigged that you can't return anything once its opened. How do you know its broken if you can't open and look at it? When you call all you can do is leave a message. Obvious so doesn't have to live up to it responsibilities. They tout themselves in their adds as a great company and how they work with their manufacturers for a quality product, "maybe learning Taiwanese would help. They know what they are delivering is ***.
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