User's recommendation: Don't use Autoay, total ripoff.
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They bait & switch, then fail to return calls & emails
After several communications that were not returned, I FINALLY got an email claiming that the mountain of paperwork I sent in over 3 months ago to remove the surprise $999 extended warranty from my loan was apparently lost due to "staffing changes" at the warranty company. I was told the paperwork was resubmitted.
So now what? I wait ANOTHER three months?
- Unreturned phone calls
- Surprise fees
- Unreturned emails
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