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AutoNavi

AutoNavi

www.autonavi.com
What is your customer experience with AutoNavi?

AutoNavi Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

AutoNavi has a 1.0 star rating from 1 customer review with consumers mostly dissatisfied; rating distribution is 100% unfavorable and reviews cite high price, billing practices, and poor customer service.

Positive Feedback

No positive aspects reported in the available review; the customer expressed no satisfaction.

Negative Feedback / Risk Areas

  • Wrong item sent for Order ID 114-209**-585**, causing a $60 loss and fitment issues.
  • Customers raise AutoNavi customer complaints about billing and refunds when items are incorrect.
  • Reported poor customer service response and high price level increase risk for members or auto-ship buyers.

Key Takeaways for Future Customers

  • Check fitment details and confirm compatibility before purchase; consult AutoNavi reviews first.
  • Document orders and photos to support refund or replacement claims and contact customer service promptly.
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Edwin F Jsk

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| map-marker Jundiaí, São Paulo

Wrong item sent

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AI Highlights
  • Order 114-209****-585**** from Amazon on 2-6-25 delivered the wrong item.
  • Fits 2010+ models, not 2006 CLS500; wants replacement with fit assurance; $60.

Order ID 114-209****-585**** from Amazon, dated 2-6-25, was supposed to fit a 2006 Mercedes Benz CLS500. However, I was sent the wrong item.

It only fits models from the year 2010 and newer.

I would like a replacement item and assurance that it will fit my car. This mistake cost me $60.

Loss:
$60

Preferred solution: Deliver product or service ordered

View full review

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