AutoNation Volkswagen Mall of Georgia
AutoNation Volkswagen Mall of Georgia Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
AutoNation Volkswagen Mall of Georgia has 1.5 star rating based on 1 customer review. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Take your vehicle to a different VW dealer for service if possible.".
Review authors value the most Location. Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
AutoNation Volkswagen Mall of Georgia has 1.5 star rating based on 1 customer review. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Take your vehicle to a different VW dealer for service if possible.".
Review authors value the most Location. Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
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Verified Reviewer |
Buford, Georgia
Bad service
I had bought a Tire and Wheel warranty when i bought my car from the dealership. There was a problem with my tire and it had to be replaced.
After making me wait for 5 hrs, they said they do not have the stock of the tire and i have to wait for 5 days to get the same. As I had to go to work which was 30 miles from my place , I requested them with the following options : a loan car , an old tire , a rental car, reimburse the rental car cost etc.
not only all options were rejected , I was called to the service manager's room and was insulted.
I spent more than the cost of a new tire on car rental.
No one answers the phone at the service department, when I highlighted this to the service they, said they were short of staff. Even today to reach the service department 3 times ended with no answer.
Preferred solution: Let the company propose a solution
User's recommendation: Take your vehicle to a different VW dealer for service if possible.
Flowery Branch, Georgia
2011 Volkswagen Jetta Review
2011 jetta radio dead!! Frequent problem no help from dealership in Buford ga Gunther VW 65 bucks to tell me it's dead..
No sh&t want 1000 bucks to fix it and I can buy one of ebay for 99.
Thx VW never again. I Am German what an insult
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