AutoNation Toyota Irvine
AutoNation Toyota Irvine Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
AutoNation Toyota Irvine has 2.5 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Good luck trying to cancel a contract which is able to be cancelled at " any time ".", "Don't sit back and wait for your refund! Call and follow up. I trusted them and it got me no where!".
Review authors value the most Diversity of Products or Services and Location. Consumers are not pleased with Customer service. The price level of this organization is low according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
AutoNation Toyota Irvine has 2.5 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Good luck trying to cancel a contract which is able to be cancelled at " any time ".", "Don't sit back and wait for your refund! Call and follow up. I trusted them and it got me no where!".
Review authors value the most Diversity of Products or Services and Location. Consumers are not pleased with Customer service. The price level of this organization is low according to consumer reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
San Diego, California
Cancellation of service agreement
I purchased a used vehicle and an extended service contract for 4 years. After 3 years, I cancelled the contract ( at the dealership ), and requested a refund prior to the 4th year.
I even went as far as to send a letter to the corporate office but never heard back. What is my recourse at this point in time ?
User's recommendation: Good luck trying to cancel a contract which is able to be cancelled at “ any time “.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Cancellation of service policy
I purchased a vehicle in 2017 and a 4 year extended service policy. After 3 years, I cancelled the policy.
I sent in the required paper work from the dealership but they didnt respond. I even sent autonation a letter to their corporate office to no avail. This policy is now into its 4th year and my refund should be around $600 dollars. Please inform me as to my recourse regarding this situation.
Thank you for your time. Harold Hansen.
- Unable to contact
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Irvine, California
Too many broken promises
From January of this year to now I have had the most difficult time getting anywhere with a cancellation of my extended warranty. I've made numerous calls and SO MANY PROMISES of getting back to me and people that seem great and insist that they will take care of it - don't worry.
On ALL occasions from the dealership, customer service, and online chat of promised call backs and we will escalated your case, I never got a call back.
I am so disappointed and don't know where else to go to get resolve. I tried contacting them via email and received an automated response a week a go but still no one has contacted me.
Preferred solution: Full refund
User's recommendation: Don't sit back and wait for your refund! Call and follow up. I trusted them and it got me no where!
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