Ian Mih
map-marker Houston, Texas

Liars and scammers of a sales advisor Felipe

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AutoNation Toyota Gulf Freeway - Liars and scammers of a sales advisor Felipe
AutoNation Toyota Gulf Freeway - Liars and scammers of a sales advisor Felipe - Image 2

0 STAR!

Scammers. Thieves. Liars. Don't EVER GO HERE FOR YOUR CAR MAINTENANCE! I ALMOST GOT SCREWED OVER BY FELIPE!

What kind of ethics do they not have?

Felipe Bibian, the service advisor tried to scam me out and lie to me that my tire alignment was off showing some technology that showed my car had some. Didn't even bother being nice or getting to know me, went straight for the sale and pushed into getting a throttle body intake service for my 2017 corolla. Showed me the pricing estimate and they were RIDICULOUSLY OVERPRICED!I've got sales experience and I knew right away something was fishy and fake.

Luckily I called my original place I take my car in for maintenance in baytown Toyota and the service advisor told me he used to work there and that this location would shove sales and unnecessary expenses down customers pockets and wallets for them to shell out.

Food for thought: do your homework on how much maintenance should cost for your vehicle. Shop around and find someone that isn't lying to your face and be friend the dealership and stay loyal to them.

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Reason of review:
Pricing issue

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